Leasing and Occupancy Specialist I (BJ Wright Court Apartments

WinnCompanies; Chicago (IL); On-site; Full time

Job summary

Join a mission-driven company as a Leasing and Occupancy Specialist I, where you will play a vital role in managing leasing activities and providing outstanding service to residents. This position offers a dynamic work environment within a respected organization focused on affordable housing. You will be responsible for all leasing and marketing activities, ensuring a seamless experience for prospective and current residents. With opportunities for professional growth and a supportive team culture, this role is perfect for individuals passionate about making a positive impact in their community. Take the next step in your career and help create vibrant living spaces for all.

Benefits

Generous time off policies

401(k) plan options with company match

Comprehensive Medical, Dental, & Vision plans

Flexible Spending Account options

Tuition Reimbursement program

Employee Assistance Program

Corporate Discount Programs

Flexible and/or Hybrid schedules

Employee Relief Program

Qualifications

• 1-3 years of relevant work experience in property management.
• Direct experience with Section 42 certifications is preferred.

Responsibilities

• Manage leasing activities and ensure maximum occupancy.
• Deliver exceptional customer service to residents and clients.

Skills

Customer Service Skills

Verbal Communication Skills

Written Communication Skills

Attention to Detail

Organizational Skills

Education

High School Diploma or GED

Associate's Degree

Tools

Microsoft Office

Yardi

RealPage

Job description

WinnCompanies is looking for a Leasing and Occupancy Specialist I to join our team at BJ Wright Court Apartments, a 272-unit mixed-rate residential community located in Chicago, IL.

In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals. You will also provide outstanding service to customers, residents, and clients.

Please note that the pay range for this position is $24.00 to $25.00 per hour. Final salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Responsibilities

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospect leads.
• Prepare lease documentation applicable to program types, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
• Deliver customer service that exceeds expectations for new and current residents.
• Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
• Review, prioritize, and distribute resident service requests as required.
• May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.
• May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
• Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
• Remain current with local events and hiring trends that may have an impact on the property.
• Remain up-to-date with federal, state, or other regulatory requirements and programs.

Requirements

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• Direct experience with property management and Section 42 certifications.
• Proficiency with Microsoft Office.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Superb attention to detail.
• Ability to work with a diverse group of people and personalities.
• Solid organizational and administrative skills.

Preferred Qualifications

• Associate's degree.
• SHCM certification.
• CALP certification.
• Certified Occupancy Specialist (COS) certification.
• Certified Professional of Occupancy (CPO) certification.
• Experience with Yardi or RealPage property management software.

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.