Leasing Agent Grand State Street Apts 727 units

Forge Management, LLC; Seattle (WA); On-site; USD 56,000 - 72,000; Full time

Benefits offered by this job

Healthcare coverage

PTO 20 days

Wellness program

401(k) match

Life Insurance

Phone stipend

Sabbatical

Job summary

Forge Management, LLC seeks a Lease Broker/Leasing Agent to transform property tours into community connections and drive resident experiences into referrals. You will engage prospects, tour properties, and partner with Lead Agents to convert inquiries into leases across our Grand Street Commons properties.

You will promote memorable resident experiences, collaborate with the Community Success team, and help maintain curb appeal while benefiting from a strong benefits package and field-based

Qualifications

• Strong relationship-building and communication skills are essential.
• Experience in leasing, property tours, or resident services preferred.
• Licensed WA real estate broker required to lease across multiple properties.

Responsibilities

• Create memorable resident experiences to boost retention and referrals.
• Lead engaging property tours that showcase community stories.
• Foster relationships with residents, prospects, and local partners.
• Collaborate with the Community Success team to maintain curb appeal.
• Increase traffic and drive qualified prospects to the community.
• Ensure advertising materials accurately represent the community.
• Nurture leads with Lead Agents from inquiry to lease signing.
• Provide consistent follow-up and relationship-centered service.

Skills

Relationship building

Communication

Customer service

Prospect engagement

Education

Washington Real Estate Broker License

Job description

Lease Broker/Leasing Agent

COMMUNITY SUCCESS DIVISION

Hourly Pay + Commission + Bonuses + Benefits

Who We Need

We're seeking an engaging relationship builder who can transform property tours into community connections and resident experiences into powerful referral engines. As a Lease Broker/Leasing Agent, you'll be the ambassador of our communities-crafting memorable interactions that attract prospects, engage visitors, and delight residents as part of our dynamic flywheel marketing approach.

What You'll Do

• Resident Delight : Create memorable experiences for current residents that enhance retention and generate organic word-of-mouth marketing and referrals.
• Prospect Engagement : Conduct compelling, personalized property tours that highlight not just physical spaces but the potential for vivid stories to unfold within our communities.
• Community Connection : Foster meaningful relationships between residents, prospects, retail partners, and the broader neighborhood community.
• Property Presentation : Collaborate with the entire Community Success team to maintain impeccable curb appeal and community aesthetics.
• Traffic Generation : Utilize all available channels to increase property visibility and drive qualified prospects to your community.
• Marketing Excellence : Ensure advertising materials authentically represent your community's unique value proposition.
• Lead Conversion : Partner with Lead Agents to effectively nurture prospects from initial inquiry through to lease signing.
• Follow-Through : Provide exceptional follow-up that demonstrates our commitment to responsive, relationship-centered service.

Your Impact Will Be Measured By

• Referral, word-of-mouth, and walk-in prospect generation
• Reputation management success
• Closing ratio on qualified tours
• Resident retention and referral rates
• Tour quality and prospect satisfaction scores
• Follow-up effectiveness metrics
• Contribution to community aesthetic standards
• Cross-team collaboration effectiveness

The Ideal Match

You're a relationship-focused professional who naturally connects with people and understands that exceptional leasing is about matching people with communities where they can flourish. Your approach balances authentic enthusiasm for your community with attentive listening to prospect needs. You excel at creating memorable experiences rather than just conducting transactions. Special Note : Lease Brokers possess a valid Washington State Real Estate Broker License and can lease across our portfolio. Leasing Agents (without license) are limited to working on their assigned properties.

Compensation & Position Details

• Base Pay : $27/hr, paid semi-monthly
• Bonus Structure : Source-based commissions, share of renewal bonuses, and annual performance bonus, subject to the terms of the company's bonus program, which may be amended from time to time
• Reports to : Community Manager
• Location : Field position across multiple properties based at Grand Street Commons

Perks & Benefits at Forge

We believe people thrive when they're supported at work, at home, and in their communities. That's why our benefits go beyond the basics to reflect what matters most:

Healthcare

• 100% employer-paid Medical, Dental, and Vision coverage for you

Paid Time Off

• 20 days of PTO per year (accrued)
• 2 Service Days (1 Personal, 1 Community)
• 8 Paid Holidays + 2 Floating Holidays

Wellness

• Calm App membership for mental well-being
• Regence Rewards & Advantage wellness programs

Financial Security

• 401(k) with 100% employer match up to 4%
• $20,000 employer-paid Life Insurance

Communication Support

• $75 monthly cell phone stipend

Long-Term Growth

• 1 extra PTO day for each year of service (starting after 5 years)
• 30-day Sabbatical after 10 years with Forge

Benefits are subject to change throughout employment

Connection to Our Mission

Your role directly embodies our mission to make space for people to live vivid stories in valued communities. Your success means transforming what could be transactional interactions into meaningful relationships that build the foundation for vibrant, valued communities.

About Forge Management

We're a new kind of property management company-built on decades of industry experience, but designed for today's challenges. Our team brings together seasoned professionals from multifamily operations, compliance, and HR, united by a bold vision: to centralize core functions and empower on-site teams. By streamlining systems and standardizing support, we reduce friction, boost transparency, and create space for what matters most-resident satisfaction, employee growth, and operational excellence.