Leasing Agent — Drive Resident Experience & Growth

CYM Living; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary commensurate with |

Job summary

CYM Living is seeking a dedicated Leasing Agent to assist potential residents through the leasing process, conduct property tours, and deliver exceptional customer service in a welcoming environment. You will help applicants gather documents and guide them from first contact to signed lease.

This role emphasizes strong communication, teamwork, and attention to detail. Experience in leasing or customer service is preferred, and familiarity with property management software is a plus.

Qualifications

• Previous experience in leasing or customer service preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a commitment to providing exceptional service.
• Familiarity with property management software is a plus.

Responsibilities

• Greet and assist prospective residents, providing detailed information about available properties.
• Conduct property tours and highlight features that meet residents' needs.
• Assist with the application process, including collecting necessary documentation and ensuring all paperwork is completed accurately.
• Maintain knowledge of local rental market trends and property features to provide informed recommendations.
• Foster positive relationships with current residents to enhance community engagement and retention.
• Handle inquiries via phone, email, and in-person, ensuring prompt and courteous responses.

Skills

Customer service

Communication

Teamwork

Attention to detail

Tools

Property management software

Job description

CYM Living is seeking a dedicated Leasing Agent to assist potential residents through the leasing process, conduct property tours, and deliver exceptional customer service in a welcoming environment. You will help applicants gather documents and guide them from first contact to signed lease.

This role emphasizes strong communication, teamwork, and attention to detail. Experience in leasing or customer service is preferred, and familiarity with property management software is a plus.