Leasing Agent/Collection Specialist-Southfield, MI

Princeton Management; Southfield (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as a Leasing Agent/Collection Specialist at an established property management firm. This role is perfect for individuals passionate about real estate and customer service. You will be responsible for attracting potential residents, conducting property tours, and ensuring high occupancy rates. Your exceptional communication skills will shine as you engage with diverse individuals and assist them through the leasing process. With a focus on customer satisfaction, you will also handle collections and maintain accurate records of leasing activities. This is an exciting opportunity to grow your career in a supportive and inclusive environment.

Benefits

Health, Dental, and Vision Benefits

Life Insurance and AD&D

401(k) and 401(k) Roth

Flexible Spending Accounts

Paid Holidays and PTO Time

Training and Professional Development Opportunities

Positive and Inclusive Work Environment

Opportunities for Career Advancement

Qualifications

• 2+ years of customer service and leasing experience preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Engage with prospective residents and provide detailed information.
• Conduct property tours and assist with lease agreements.

Skills

Customer Service

Communication Skills

Organizational Skills

Interpersonal Skills

Attention to Detail

Education

High School Diploma

Certifications in Real Estate or Property Management

Tools

Property Management Software

Basic Computer Applications

Job description

Job Title: Leasing Agent/Collection Specialist

Job Description:

We are seeking a dedicated and enthusiastic Leasing Agent to join our apartment complex team. As a Leasing Agent, you will play a crucial role in attracting potential residents, ensuring high occupancy rates, and providing exceptional customer service. If you are a motivated individual with excellent communication skills and a passion for real estate, we invite you to apply. Should have a minimum of 2 years customer service, leasing experience, Section 8 (HCV) experience, and property management experience.

Responsibilities:

• Customer Engagement: Interact with prospective residents, providing them with detailed information about available units, amenities, and leasing terms.
• Property Tours: Conduct property tours, showcasing apartment units and amenities, and address any inquiries potential residents may have.
• Lease Agreements: Assist applicants through the leasing process, explaining lease terms, conditions, and rental agreements.
• Documentation: Maintain accurate records of leasing activities, applications, and resident interactions.
• Customer Service: Provide exceptional customer service to existing and prospective residents, addressing concerns and ensuring a positive living experience.
• Collections: Assist the legal department, making collection calls, handling delinquency inquiries, and generating collection notices.

Requirements:

• Previous experience in leasing or real estate is preferred but not mandatory.
• Strong communication and interpersonal skills, with the ability to engage effectively with diverse individuals.
• Attention to detail and excellent organizational skills.
• Knowledge of local rental market trends and regulations is a plus.
• Ability to work independently and as part of a team.
• Proficiency in basic computer applications and property management software.
• High school diploma or equivalent; additional certifications in real estate or property management are advantageous.

Benefits:

• Competitive wages within the industry.
• Health, dental, and vision benefits.
• Life insurance and AD&D.
• AFLAC.
• 401(k) and 401(k) Roth.
• Allyhealth Tele-Medicine.
• Flexible Spending Accounts.
• Paid Holidays and PTO Time.
• Training and professional development opportunities.
• Positive and inclusive work environment.
• Opportunities for career advancement within the company.

If you are a motivated and customer-oriented individual with a passion for real estate, we encourage you to apply for the Leasing Agent position. Please submit your resume and a cover letter detailing your relevant experience and why you would be an ideal candidate for this role.

Princeton Management is an Equal Opportunity Employer.