Leasing Agent - 7000 Campus Living

Blanton Turner; McLean (VA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading property management company seeks a Leasing Agent to join their team at 7000 Campus Living. In this role, you will engage with residents and prospects, utilizing your customer service and sales skills while managing leasing operations for multi-million dollar assets. The position offers a competitive hourly wage, flexible hours, and a vibrant work culture with numerous benefits.

Benefits

75 Monthly Cell Phone Stipend

Free Parking

Community involvement

Happy hours and team events

Qualifications

• Passion for working with college students and understanding student privacy laws.
• Ability to multi-task and prioritize workload.
• Detail oriented with strong organizational skills.

Responsibilities

• Drive new leases and renewals while ensuring resident satisfaction.
• Engage in marketing efforts and conduct property tours.
• Maintain positive relationships with residents and manage package systems.

Skills

Customer Service

Sales Skills

Communication

Organizational Skills

Interpersonal Skills

Tools

MS Office

SharePoint

Google Docs

Job description

As a Leasing Agent at 7000 Campus Living, you will have an entry to a career in Property Management, and work for a company that offers excellent culture and outstanding benefits! You will be the face of our organization and have a chance to engage with prospective and current residents while utilizing and developing customer service and sales skills. You will engage in marketing, and be part of the operations of multi-million dollar assets. See more about this property here :

• www.7000campusliving.com

Benefits / The Good Stuff

• Wage : $22-$25 per hour; eligible for leasing and renewal bonuses
• Schedule : Monday through Friday from 9 : 00am-6 : 00pm, Thursdays 2 : 00pm-6pm. Flexible hours (later evenings and / or Saturdays) Will be requested around peak student move-in times each quarter, which will be communicated at least 1 month in advance.
• 75 Monthly Cell Phone Stipend
• Free Parking
• Community involvement
• Happy hours and team events

A Day in the Life

Marketing and Leasing

• Comply with all Fair Housing Laws and Landlord-Tenant Laws.
• Responsible for owning the customer experience to drive new leases, lease renewals, and overall resident, tenant, and prospect satisfaction.
• Responsible for projecting a positive image and experience to prospective residents and the public while leasing and conducting tours of properties.
• Assist with marketing efforts including providing implementation, sales data lead tracking, customer surveys, resident retention follow up and market surveys.
• Advertising for available units via Craigslist and other media
• Meeting leasing goals and tracking results.
• Drive promoting the properties' social media channels.
• Assist in the implementation of a lease renewal strategy.
• Attend leasing, marketing, and management meetings as required.
• Strategic positioning of signage and collateral, including neighborhood outreach.
• Utilize leasing systems to streamline and organize processes.
• Complete the leasing process with clients which includes but is not limited to performing unit walk-throughs, evaluating credit / application outcomes, and completing all leasing documentation.

Resident Relations

• Establish and maintain positive relationships with residents and the community.
• Manage package system to ensure carriers and residents deliver and receive parcels safely and efficiently.
• Maintain professionalism in all interactions with staff, residents, tenants, and vendors.
• Identify and clarify the needs of a resident, tenant, or co-worker and respond to these needs quickly.
• Maintain regular communication with residents, coordinate resident events, and conduct resident satisfaction surveys.

Maintaining the Physical Asset

• Cleaning models, touching up vacant units, and spiffing apartments prior to move-in.
• Respond quickly and appropriately to emergencies.
• Keep your workspace, office, and leasing path tidy and organized.
• Educate yourself on proper safety and quality control measures in place.
• Understand available emergency resources in response to risk.

Administration

• Manage and maintain both physical and digital resident, vendor, and project files.
• Communicate effectively with residents, Blanton Turner employees, managers, and vendors (verbally and in writing).
• Update leasing software with new leads, tours, and pulling residents through the steps of the move-in process.
• Help track, prepare, and execute move-ins and move-outs.
• Work on special projects as needed.

Requirements

• Passion for working with college students, ability to learn and understand relevant student privacy laws.
• Ability to multi-task and prioritize workload to meet deadlines.
• Computer literate; proficient with productivity software including MS Office, SharePoint and Google Docs.
• Detail oriented with strong organizational skills.
• Exceptional communication and interpersonal relationship skills.
• Experience working with the public in a retail or sales environment.