Leasing Agent

Yugo; Tucson (AZ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Generous benefits package

401k + matching

PTO

Paid holidays

Paid wellness time

Parental leave

Volunteer day

Life insurance

Job summary

Yugo is seeking a Leasing Agent for our Tucson campus to manage leasing and marketing activities at an on-site community. You will handle tours, lead generation, applications, deposits, and lease documentation while ensuring resident satisfaction and compliance with Fair Housing rules.

Reporting to the General Manager, you will support outreach, conduct market research, and coordinate move-ins while maintaining accurate records and nurturing renewal opportunities.

Qualifications

• High school diploma or GED required or equivalent experience.
• In lieu of degree, relevant experience in residential properties or leasing.
• Experience with property management software (RealPage/Entrata) preferred.
• Strong interpersonal and customer service skills; able to manage difficult situations professionally.

Responsibilities

• Greet residents, conduct tours, and explain property features to support leasing goals.
• Respond to inquiries via phone, email, and in person in a timely manner.
• Process rental applications, deposits, and prepare lease agreements per policies.
• Coordinate move-in/move-out, ensure readiness of apartments, and onboarding experience.

Skills

Interpersonal skills

Customer service

Communication

Education

High school diploma or GED

Tools

RealPage

Entrata

Property mgmt software

Job description

Yugo Tucson Campus Location: Onsite Position Classification: Hourly / Non - Exempt Compensation: $18.50 - $19.00

Yugo is a global leader in student housing dedicated to creating exceptional living experiences for students around the world. With a presence spanning more than 14 countries and 120 cities, Yugo combines innovation, community, and purpose to redefine student living. In the U.S., Yugo operates nearly 40,000 beds across 88 properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and career development while building an inclusive, collaborative, and forward-thinking culture for residents and team members alike.

As the Leasing Agent, you will be a key player in our apartment community, reporting to the General Manager. You will handle all aspects of leasing and marketing while ensuring positive resident relations. Your role includes managing apartment rentals, overseeing move-ins and lease renewals, generating and handling leads, qualifying prospects, preparing lease documentation, and completing move-in procedures according to company policies.

Here’s what you’ll be doing!

• Greet prospective residents, conduct community tours, and effectively communicate property features, amenities, and benefits to support leasing goals.
• Respond to phone calls, emails, and in-person inquiries from prospective and current residents in a professional and timely manner.
• Process rental applications, secure deposits, and prepare lease agreements in compliance with company policies and Fair Housing regulations.
• Coordinate move-in and move-out processes, ensuring apartments are ready and residents receive a positive onboarding experience.
• Maintain accurate leasing records, guest cards, reports, lease files, and commission tracking documentation.
• Support lease renewal efforts by distributing renewal notices and following up with residents to encourage retention.
• Assist with marketing and outreach initiatives, including community events, advertising efforts, and local outreach activities to generate leads and increase occupancy.
• Monitor local market conditions, competitor pricing, and industry trends to support leasing and resident satisfaction strategies.
• Participate in weekly leasing meetings and provide updates on traffic, leasing activity, and market insights.
• Coordinate resident service requests with the maintenance team and conduct follow-up to ensure resident satisfaction.
• Contribute to the cleanliness, curb appeal, and overall presentation of the leasing office, model units, and community spaces.
• Build positive relationships with residents and assist in resolving concerns or inquiries in a professional and customer-focused manner.
• Ensure compliance with company policies, Fair Housing standards, and all applicable federal, state, and local regulations.
• Support community operations and team initiatives while maintaining a flexible schedule, including evenings and weekends as needed.

Here’s what you’ll need to thrive in this role!

• High school diploma, GED or equivalent, preferred.
• In lieu of degree, equivalent experience in residential properties, rental operations or related experience
• Relevant experience working at a property, even better at a university/college
• Property management software, RealPage, Entrata or like systems
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
• Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to resident requests
• Carbon Literacy Certification or willingness to undertake training

Here’s a snapshot of what we offer;

• Competitive salary
• Generous benefits package!
• Including health, dental and vision
• 401k + 4% employer matching
• Three weeks of PTO
• Paid Wellness Time
• 11 paid Holidays
• Minimum one-week paid wellness time
• Paid Parental Leave
• 1 Paid Volunteer Day
• 1 Paid YuDay
• Company paid STD, LTD and Life insurance

As part of the Yugo team, you are eligible for a competitive salary, bonus eligibility, comprehensive benefits and more!

At Yugo, we believe in creating a culture where everyone belongs and feels empowered to do their best work.

Equal Opportunity Employer We are proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, protected veteran status, or any other status protected by applicable law.