Leasing Agent

Blue Magma Residential; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Health/Life/Vision/Dental Insurance

FSA/HSA

401(k)

Leadership development opportunities

Job summary

Blue Magma Residential seeks a Leasing Associate under the Community Manager to show and lease apartments and support the property's marketing plan. You will complete lease forms, collect deposits, and ensure models and target apartments are ready for showing.

You will be knowledgeable about lease terms, rates, and amenities, and maintain good relations with locator services and local businesses. Weekly outreach marketing and resident retention are expected.

Qualifications

• Minimum 1 year working in the apartment industry. Prior Customer Service experience strongly preferred.
• Working knowledge of Microsoft Office, the Internet, and ResMan management software.

Responsibilities

• Completes lease form or agreement and collects rental deposit.
• Ensure model and target apartments are ready for show; maintain clean and orderly work spaces and curb appeal.
• Thorough knowledge of lease terms, specifications, and community policies.
• Knowledgeable of required telephone and sales techniques.
• Maintain current rental rates, sizes, locations and all amenities of the property.
• Maintain contact with apartment locator services and local businesses for informational material.
• Conduct weekly outreach marketing.
• Develop and maintain a resident retention program under Community Manager direction.
• Process administrative forms and reports promptly.
• Handle resident requests and complaints courteously and efficiently.

Skills

Customer service

Sales techniques

Communication

Teamwork

Tools

ResMan

Microsoft Office

Job description

Under the overall direction of the Community Manager shows and leases apartments to prospective residents and supports property's marketing plan as directed by the Community Manager.

Total Rewards

Generous benefits package, including:

• Paid Time Off
• Health, life, vision, dental, disability, and AD&D insurance
• Flexible Spending Accounts/Health Savings Accounts
• 401(k)
• Leadership and professional development opportunities

Job Functions, Unique Duties and Responsibilities:

Essential Functions include but not limited to the following. Other duties may be assigned based on company needs.

• Completes lease form or agreement and collects rental deposit.
• Responsible for ensuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
• Thorough knowledge of lease terms, specifications and all community policies.
• Knowledgeable of required telephone and sales techniques.
• Fully informed of current rental rates, sizes, locations and all amenities of property.
• Maintain contact with all apartment locator services and local businesses to provide informational material.
• Responsible for “shopping” competitive properties.
• Develop full knowledge of application information required, screening processes and policies regarding rentals.
• Responsible to conduct out-reach marketing at least once per week.
• Develop and maintain an on-going resident retention program under direction of Community Manager.
• Responsible for proper maintenance of all resident and property files.
• Efficient and timely processing of all required administrative forms, reports and related information.
• Courteous, efficient handling of resident requests and complaints.
• Responsible for maintaining a professional appearance and attitude at all times.
• Responsible for assisting Assistant Manager in collection of delinquent rents.

Job Qualifications:

• Minimum 1 years working in the apartment industry. Prior Customer Service experience strongly preferred.
• Must have working knowledge of Microsoft Office, the Internet, and Resman management software.

Physical Requirements and Working Conditions:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds.