Leasing Agent

Equity Real Estate Management LLC; Richmond (TX); Sur place; USD 42 000 - 68 000; Plein temps

Résumé du poste

Equity Real Estate Management (EREM) seeks an energetic leasing associate to optimize occupancy and drive renewals across residential properties. You will showcase units, conduct tours, and convert inquiries into leases, while collaborating with staff on sales and marketing plans.

The role emphasizes excellent communication, strong customer service, and accurate rent paperwork. You will ensure units are ready, manage resident needs, and participate in property events to drive engagement.

Qualifications

• Professional image and strong communication are essential.
• Customer service orientation is required for resident interactions.
• Ability to close sales and read/write English fluently is essential.
• Some roles may require Spanish or other language abilities.
• Numerical/mathematical accuracy is important for rent calculations.
• Proficient data entry skills and market analysis help performance.

Responsabilités

• Optimize occupancy by leasing units and maximizing renewal programs.
• Lease units by promoting property products and services.
• Conduct site tours and demonstrate property amenities and units.
• Handle inquiries and follow up with prospects from tours and inquiries.
• Collaborate with staff to develop and implement sales/marketing strategies.
• Increase traffic, maintain closing ratios, and meet occupancy targets.
• Maintain up-to-date knowledge of property and competition through visits.
• Screen applicants for residency and communicate rental documents.
• Prepare rental paperwork accurately and explain terms to residents.
• Respond to resident requests promptly and resolve issues.
• Maintain prospect, traffic and leasing data; assist with monthly closing.
• Ensure grounds and units are functional, safe and attractive.
• Inspect units on move-in/move-out days for readiness and damages.
• Plan and host property-sponsored events for residents.
• Follow safety procedures and report hazards; perform errands as needed.
• Attend required meetings and training; perform other tasks.

Connaissances

Professional image

Excellent communication

Customer service orientation

Close sales

English fluency

Other languages helpful

Mathematical ability

Data entry

Market studies

Organizational skills

Description du poste

Equity Real Estate Management (EREM) is growing! We love what we do, and we are looking for talented, like-minded individuals to join our ever-growing team of rock stars!

At EREM we offer a positive, forward-thinking culture where ideas and opinions are welcomed. Providing you with the tools you need to succeed in your job and an understanding that everyone is important in achieving overall success. We strive to create an environment that offers great opportunities to learn and grow both personally and professionally. Our commitment to maintaining high standards and best practices ensures that everyone is working cohesively towards the same goal. That's why we encourage innovation, give autonomy to our team members, reward hard work and actually have fun while doing it!

Our Mission:

To provide innovative solutions to challenges within our industry, ultimately elevating the quality of service to all residents, owners, investors and lenders.

Core Values:

• All in.
• One team, one goal.
• Building trust through transparency.

Job Functions

• Optimize occupancy by leasing units and maximize an effective lease renewal program for existing residents.
• Lease units by aggressively selling the products and services of the property.
• Conduct site tours and demonstrate property amenities, model apartments and available apartments.
• Effectively handle telephone inquiries and conduct follow-up telephone communications to prospects from site visits, telephone inquiries and other sources.
• Work with the property staff to develop and implement sales and marketing strategies.
• Increase property traffic levels, maintain established closing ratios and work to achieve and exceed budgeted occupancy percentages.
• Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys.
• Follow established policies and procedures regarding the qualification, screening and acceptance of applicants for residency.
• Prepare rental paperwork in an accurate and timely manner. Communicate and explain rental documents to new and existing residents. Ensure documents are completed prior to resident move-in.
• Maintain company customer service standards. Respond to resident requests in a timely manner and work with residents to minimize and resolve problems and complaints. Follow through to ensure issues are resolved.
• Maintain prospect, traffic and leasing data and assist with other computer data entry as needed. Assist with monthly closing as needed.
• Assist in ensuring that the grounds, buildings and units are fully functional, safe and attractive. Visually inspect grounds, buildings and units on a regular basis.
• Ensure units are ready for showing. Inspect units on move-in day to ensure units are ready, inspect units on move-out day to assess damages.
• Assist with planning and hosting of property sponsored social functions for residents.
• Follow all safety procedures and report any safety hazards found.
• Make bank deposits and perform other property related errands as requested.
• Attend required meetings and training seminars.
• Perform other property related tasks assigned by Property Manager.

Skills

• Professional image
• Excellent communication skills, in person and on telephone
• Strong customer service orientation
• Ability to "close" a sale
• Ability to read and write English fluently (Spanish or other language abilities may be required)
• Ability to accurately perform mathematical functions
• Ability to perform basic data entry computer skills
• Ability to report and perform accurate market studies
• Good organizational skills

For more information, please see the attached job description for this job posting.

www.EquityREM.com