Leasing Agent

Placemakr; Pittsburgh (Allegheny County); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Leasing commission

401(k) matching

Medical, Vision & Dental Insurance

Paid Time Off

Flexible scheduling

Job summary

Placemakr is seeking a Leasing Agent in downtown Pittsburgh, responsible for providing exceptional experiences to guests while facilitating the leasing process. The ideal candidate will have 2+ years in leasing or sales, demonstrating strong communication and negotiation skills.

The position offers an hourly rate of $23.75 plus commission and comes with benefits including competitive pay, 401(k) matching, and paid time off. Join our team and help create exceptional experiences for residents!

Qualifications

• 2+ years of experience in leasing, sales, or business development.
• Proven track record of hitting leasing or sales goals.
• Strong skills in presenting and closing deals.

Responsibilities

• Provide exceptional experiences to Placemakr guests.
• Collaborate with property team members.
• Conduct on-site tours of properties.

Skills

Leasing experience

Sales acumen

Negotiation skills

Customer service

Strong communication

Job description

Your typical day

• Consistently provide an exceptional experience to all Placemakr guests, residents, and partners by embodying what our guests should think of as a trusted friend and local insider.
• Foster a 'one team' mentality by collaborating effectively with fellow property team members, contributing to a cohesive and supportive work environment.
• Maintain a safe, secure, and compliant environment for team members and guests by adhering to established Placemakr and property-specific policies and procedures, including emergency protocols, attendance policies, and conduct expectations.
• Communicate effectively with prospective residents through various forms of written communication, including email, campaigns, and marketing materials while maintaining a professional and friendly demeanor and utilizing impeccable grammar and punctuation.
• Build and nurture strong rapport with prospective Placemakr residents, ensuring an exceptional experience throughout the entire leasing process.
• Demonstrate a strong sales acumen by effectively overcoming objections and providing tailored solutions to meet the unique needs of each prospective resident.
• Own all administrative tasks related to your leasing to ensure compliance during move‑ins, move‑outs, and renewals, following established processes and utilizing relevant tools and systems.
• Maintain move‑in files in accordance with Placemakr standards, ensuring completeness and accuracy.
• Deliver accurate and informative on‑site tours, showcasing the unique features and benefits of Placemakr properties and effectively answering all questions.
• Own all aspects of prospect lifecycle from early communications to follow‑up, inclusive of all stages and efforts to sign leases, consistently meeting or exceeding new lease and renewal goals.
• Take full ownership of current resident retention efforts including but not limited to ongoing service and engagement initiatives, excellent responsiveness, and lease renewal negotiations.
• Share best practices with new hires and tenured colleagues to foster a culture of continuous improvement and create exceptional experiences with all residents.
• Additional duties and responsibilities, as assigned.

What it takes

• 2+ years of previous experience in leasing, sales, or business development.
• A proven track record of successfully hitting leasing or sales‑related goals (experience with Class‑A residential buildings a plus!).
• Successfully owned, managed, and cultivated relationships.
• Strong skills in presenting, negotiating terms, and closing deals.
• Knowledge of leasing rules and FFH regulations (preferred).
• Previous experience communicating effectively (including utilizing proper grammar, spelling, and punctuation as well as a personable yet professional tone) with internal and external customers, both verbally and in writing.
• Demonstrated ability to learn and follow administrative processes to Placemakr standard (previous experience with administrative duties, CRM, or leasing‑related duties a plus!).
• A can‑do attitude and the ability to work effectively in a collaborative environment, contributing to a culture of proactive communication, unity, and mutual support.
• Embodiment of our Property Team Mission of Customer, Consistency, and Community (Norms).
• Leadership by example and embodiment of the core values: 'We Own It', 'We Make It Better', and 'We Treat People Right'.
• Leasing agents will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Performing all these duties well is critical for our leasing agents and an exceptional guest experience.

Benefits & Perks

• Leasing commission for new leases and renewals
• Competitive pay rate
• Generous monthly bonus program of up to $500/month
• Company stock options
• 401(k) + 4% employer matching program
• Medical, Vision & Dental Insurance plan options
• Flexible Spending Account & Health Savings Account options
• 15 days of accrued Paid Time Off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
• PTO increases to 20 days per year after 2.5 years of employment
• Paid day off for your birthday to celebrate your day, your way!
• Paid Parental Leave
• Paid Life Insurance
• Flexible scheduling (including 3‑ and 4‑day full‑time work weeks, location‑ and position‑dependent) to support work‑life balance for all
• Transparent position development program which provides you with the ability to increase your pay by at least $2/hr as fast as 9‑months (position‑dependent)
• Exclusive, Placemakr‑branded swag through our Placemakr Stars Program
• Weekly paychecks, plus ZayZoon as an option to access your paycheck before your payday
• Discounts to stay at select Placemakr properties all over the US

This position is located in downtown Pittsburgh. The hourly rate is $23.75 plus commission.

Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older. Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. All information will be kept confidential according to EEO guidelines; Placemakr is an equal opportunity employer and evaluates qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.