Leasing Agent

JP Management LLC; Hackensack (NJ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Vision insurance

Paid time off

Referral program

Job summary

JP Management LLC is seeking a Leasing Agent in Hackensack, NJ to show apartments, screen applicants, process applications, and support renewals. Training provided in a two-week program during regular business hours.

Weekend availability for open houses is required; solid customer-service and bilingual English/Spanish skills are essential. You will record prospective tenants, advertise units, and analyze market trends to stay competitive.

Qualifications

• Customer-service oriented with sales or property management experience.
• Bilingual in English and Spanish required.
• Proficient in Microsoft Office Suite or related software.
• Strong time management and analytical skills.
• Ability to work independently and handle high call volumes.

Responsibilities

• Greet prospects and determine their rental needs.
• Follow up with leads via phone and email.
• Record applicant details in Rent Manager quickly.
• Advertise units and conduct property tours.
• Pre-screen applicants for eligibility.
• Process applications (credit checks, rental history) for approval.
• Prepare lease agreements within 3 days of approval.
• Inspect units and report maintenance needs.
• Ensure move-in readiness on agreed date.
• Follow up with non-closers and refer to other properties.
• Research local market trends for pricing and amenities.
• Assist with lease renewals with property team.
• Provide feedback to managers from tours.
• Maintain online presence with tenant reviews.
• Other duties as assigned.

Skills

Customer service

Bilingual English/Spanish

Time management

Analytical skills

Negotiation

Detail oriented

Independent worker

Multitasking

Tools

Microsoft Office

Job description

Training Provided:

You'll take part in a comprehensive two-week training program, scheduled during regular business hours for your first two weeks.

Overview:

JP Management is seeking a Leasing Agent to join our growing team. We are looking for enthusiastic professionals to assist us in marketing and leasing properties within our portfolio. The Leasing Agent will show apartments to potential renters, lease apartments to qualified applicants, assist with renewing leases with current tenants, and ensure the property is well maintained. Top performers will demonstrate strong people skills, can multitask and achieve occupancy/rental goals.

Responsibilities:

• Greeting and welcoming prospects to the property to understand their needs in renting a unit.
• Proactively following up with leads multiple times via telephone and email.
• Recording and updating details of prospective tenants into Rent Manager quickly and efficiently.
• Advertise available units and conduct property tours with prospective tenants.
• Ask qualified questions and pre-screen prospective tenants to ensure they meet eligibility requirements.
• Update availability reports and process applications for approvals. (i.e., credit check, rental history, etc.). Submit processed applications to the Property Manager for approval. Follow up with applicants regarding status.
• Completing lease agreements and assisting with verification process within 3 days of management approval.
• Examining the units and property regularly. Report findings to maintenance team.
• Ensure apartment is ready for residents to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If you are unable to help the prospect, refer them to other properties in our portfolio.
• Conduct research and analyze local market trends within your assigned property area to maintain competitive pricing and amenities.
• Assist in monitoring lease renewals while working closely with the Property Management team.
• Document and provide prospect feedback to property managers to address unit complaints or concerns during tours.
• Build online presence with reviews from prospective and current tenants at the property.
• Other duties as assigned by management.

Requirements:

• Customer-service oriented; prior work experience in sales, guest services, front desk, customer service or property management industry.
• Bilingual in English and Spanish required.
• Proficient in Microsoft Office Suite or related software.
• Strong time management and analytical skills.
• Ability to work independently and interact with prospective tenants, property managers, co-workers, management and vendors.
• Experience working in a fast-paced environment with high call volume.
• Excellent negotiation and problem-solving skills.
• Detail oriented and organized.
• Valid driver’s license and own reliable transport.
• Working hours: (Monday – Friday 8:30am – 5:00pm)
• Must be available to work weekends, including Saturdays (10:00am - 2:00pm EST) for open houses.

Salary:

$20.00 - $22.00/hr + commissions

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Referral program

JP Management is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.