Leasing Agent

Gateway Management Company; Decatur (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Gateway Management Company is seeking a Leasing Agent for our Union Landing community in Decatur, GA. You will greet prospective residents, qualify needs, and professionally present the community and available apartments, highlighting features and benefits.

You will answer inquiries by phone and email, prepare leases and renewals, and support the Property Manager to sustain occupancy goals. The role requires a customer‑focused, detail‑oriented approach and the ability to work with others,

Qualifications

• High school diploma or equivalent.
• 1+ years of leasing or sales experience.
• Strong attention to detail and accuracy.
• Friendly, professional customer service mindset.
• Ability to work cooperatively with others.

Responsibilities

• Greet prospective residents, determine needs and preferences and professionally present the community and apartments with features and benefits.
• Respond to inquiries for property information via email and phone.
• Prepare lease and lease renewal documents.
• Follow Fair Housing Standards in all prospect/resident interactions.
• Assist Property Manager in maintaining occupancy goals.
• Encourage resident retention by building positive relationships and supporting resident events.

Skills

Sales experience

Leasing experience

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Gateway Management Company is currently seeking a Leasing Agent for our Union Landing apartment community located in Decatur, GA. This position will be responsible for helping prospective tenants, answering phones, showing apartments and assisting the manager as needed.

Responsibilities:

• Greets prospective residents, determines needs and preferences and professionally presents the community and specific apartments while providing features and benefits.
• Responds to inquiries for property information in an appropriate and timely manner via email and phone.
• Prepares lease and lease renewal documents.
• Follows Fair Housing Standards in all matters when working with prospects and residents.
• Assists the Property Manager in maintaining occupancy goals of the community.
• Encourages resident retention by establishing and maintaining positive relationships with residents and assists with resident functions, activities and programs as needed.

Qualifications

• High school diploma or equivalent.
• One or more years of sales or leasing experience.
• Strong attention to detail, as demonstrated by regularly verifying all work thoroughly to ensure there are no errors.
• Knowledge of general office machines.
• Displays a positive, friendly and professional attitude with a strong focus on customer service.
• Ability and willingness to work cooperatively with others.

Working Conditions and Physical Demands

• Normal demands associated with an apartment management office environment.
• Light to medium work that requires extensive standing, walking, stair climbing, stooping, crouching and lifting up to 20 pounds frequently.
• Ability to work on computer for long periods, and communicate with individuals by telephone, email and face to face.
• Ability to inspect and tour the property daily and meet with residents and other employees on a daily basis.

May require evening and/or weekend work and on-call status