Leasing Agent

campusadv; Berkeley (CA); On-site; USD 38,572 - 41,328; Full time

Job summary

campusadv is seeking a Leasing Agent to support UC Berkeley student housing operations. You will serve as the first contact for prospects, conduct tours, answer inquiries, and help with applications and move-ins.

The role emphasizes collaboration with Marketing and Resident Services, maintaining leasing records, and contributing to a welcoming community for residents and students alike.

Qualifications

• Entry-level role suitable for gaining experience in property management or student housing.
• Strong communication and customer service skills are required.
• Willingness to collaborate with marketing and resident services.

Responsibilities

• Leasing & Tours: conduct property tours, detail leasing terms and rates, respond to inquiries.
• Leasing Process Support: assist with applications, collect documents, explain leases, coordinate signings and move-ins.
• Resident Relations: communicate with current residents, renewals, maintenance updates, escalate issues as needed.
• Marketing & Outreach: support property promotion on social media, campus events, tabling activities.
• Community Engagement: plan resident events, foster welcoming atmosphere.
• Administrative Support: handle phones, emails, and leasing files; keep office stocked.

Skills

Customer service

Communication

Sales & leasing

Education

High school diploma or equivalent

Tools

Leasing software

Job description

Job Title: Leasing Agent

Department: Property Management - Leasing

Reports To: Senior Leasing Manager, Leasing Director

Interdepartmental Collaboration: Marketing, Resident Services

Compensation: $28.00 - $30.00 per hour

Position Overview

The Leasing Agent plays a vital role in supporting the leasing operations at a student housing apartment portfolio serving UC Berkeley students. As a key point of contact for prospective residents, you will assist with leasing inquiries, tours, applications, and general resident relations. This is an entry-level role ideal for individuals interested in gaining experience in property management, real estate, or student housing operations.

Key Responsibilities

Leasing & Tours

• Conduct property tours for prospective residents, showcasing available units and community features.
• Provide detailed information on leasing terms, rental rates, and apartment features.
• Assist in responding to leasing inquiries via phone, email, or in person.

Leasing Process Support

• Help with application processing, collecting documents, and explaining lease agreements.
• Coordinate lease signings and move-in processes for new residents.
• Maintain accurate records in leasing software, ensuring all documentation is complete and up to date.

Resident Relations

• Assist with current resident communications regarding leasing renewals, maintenance requests, and community updates.
• Address resident concerns and escalate issues to the Leasing Manager when necessary.

Marketing & Outreach

• Collaborate with the leasing and marketing team to promote the property via social media, on-campus outreach, and events.
• Distribute marketing materials and engage with students during campus events, open houses, and tabling activities.
• Assist with the creation of social media content to drive engagement and leasing interest.

Community Engagement

• Help plan and execute resident events to foster a positive living environment and sense of community.
• Act as an ambassador for the property, fostering relationships with UC Berkeley students and ensuring a welcoming atmosphere.

Administrative Support

• Assist with office administrative duties, including answering phones, managing emails, and organizing leasing files.
• Ensure the leasing office is clean, organized, and fully stocked with marketing materials and forms.

Other Duties

• Other duties as assigned by Manager.