Apartment Leasing Agent

Lancaster Campus; Athens (GA); On-site; USD 40,000 - 52,000; Full time

Job summary

Lancaster Campus is seeking an enthusiastic leasing professional to join our Athens, GA property team. The role focuses on assisting with day-to-day operations to ensure resident satisfaction, fiscal stability, and a well-maintained property.

You will support leasing efforts, renewal processes, and advertising initiatives to keep occupancy high. As a leasing agent, you will interact with residents, manage applications and inspections, and help develop retention programs.

Qualifications

• Experience in leasing or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Assist with leasing to achieve full lease-up and maintain high occupancy levels.
• Maintain accurate availability records and renewal offers; log responses and manage availability.
• Present rental applications to the General Manager for execution.
• Coordinate licenses and renewals with legal counsel and the City.
• Assist with checkout and inspections of vacated units and final statements.
• Ensure leases and resident check-ins are accurate and efficient.
• Respond to resident concerns promptly to maintain good public relations.
• Contribute to weekly property performance reports.
• Support marketing campaigns to position the property in the marketplace.
• Assist in resident retention program development and implementation.

Job description

Overview

Enthusiastic, outgoing leasing professional wanted!

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.

If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!

Responsibilities

The Apartment Leasing Agent reports to the General Manager. This position is responsible for assisting with the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition.

• Assist with leasing in an effort to ensure full lease-up and maintenance of high occupancy levels; includes the mailing of renewal offers, logging of responses and management of property availability
• Assist with ensuring an accurate record of availability that is compatible with the lease renewal report
• Approve, enter and present all rental applications to the General Manager for execution
• Manage property licenses and the renewal process by liaison with legal counsel and the City
• Assist with the check-out process to ensure compliance with final account statement requirements; includes accepting keys for departing residents and performing inspections of vacated units
• Ensure that leases and resident check-ins are accurate and efficient
• Investigate and respond to concerns/complaints from residents in a timely manner ensuring accuracy and fostering good public relations; includes reporting to the General Manager
• Assist in the preparation of weekly reports related to the property’s performance as required
• Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace
• Assist in the development and implementation of resident retention programs