Lease Funding Manager

First Investors Financial Services, Inc.; Phoenix (AZ); On-site; USD 75,000 - 110,000; Full time

Job summary

Stellantis Financial Services, Inc. seeks a Lease Funding Manager to oversee efficient funding of lease packages and collaborate with stakeholders to optimize workflow.

The role focuses on production, quality assurance, training initiatives, and policy compliance while serving as a point of escalation for complex funding scenarios. You will lead Lease Processing teams, manage operational metrics, and ensure adherence to regulatory requirements.

Qualifications

• Requires strong knowledge of lease agreements, terminology and processes.
• Demonstrates analytical reasoning and problem-solving abilities.
• Excellent organizational, time management and prioritization skills.
• Strong interpersonal skills and business acumen with professional communication.

Responsibilities

• Oversee funding objectives, including volume, turn time, portfolio performance and compliance.
• Manage lease processing production, quality and service levels.
• Communicate professionally with internal and external customers.
• Adhere to federal and state regulatory requirements for lease funding.
• Provide leadership and motivation to Lease Processing teams.
• Review escalated deals for exceptions and apply company policies.
• Monitor reports to ensure production and quality targets are met.
• Develop and support training activities and documentation per policies.
• Evaluate performance against metrics and implement improvements.
• Maintain confidentiality of sensitive consumer information.

Skills

Lease knowledge

Analytical thinking

Organization

Time management

Interpersonal skills

Leadership

Lease software

MS Office

Communication

Multitasking

Education

High school diploma/GED

Tools

Lease software

Microsoft Office

Job description

The Lease Funding Manager plays a critical role in overseeing the efficient and accurate funding of lease packages while collaborating with internal stakeholders to optimize the funding workflow. This position is responsible for managing key operational areas, including production, quality assurance, employee training initiatives, and adherence to service level agreements. The Manager will also evaluate and make decisions regarding funding scenarios that fall beyond established policies. Additionally, this role serves as a point of escalation for resolving conflicts involving internal customers, dealers, and Dealer Relationship Managers (DRMs).

Essential Duties and Responsibilities

• Ensure the achievement of all funding objectives, including volume, turn time, portfolio performance, and legal and procedural compliance.
• Manages lease processing production, work quality, and service levels.
• Communicates professionally, accurately, and effectively with both internal and external customers.
• Responsible for maintaining adherence to all Federal and State Regulatory issues regarding Lease Funding.
• Provide leadership, support, and motivation to Lease Processing team(s).
• Reviews escalated deals for exceptions and makes decisions per company policies and procedures.
• Monitors necessary reports to ensure production and quality goals are achieved.
• Develop, coordinate, and support training activities and staff development by SFS policies. Maintain procedural manuals.
• Evaluate performance versus established metrics and identify operational deficiencies, and implement plans to improve operational effectiveness.
• Maintain confidentiality due to regular access to specified personal information of consumers, including, but not limited to, Social Security numbers and dates of birth.
• Performs other duties as assigned.

Additional Duties: In addition to performing the essential duties and responsibilities outlined, this position assists in managing departmental operations by supervising and guiding employees assigned to the department. Responsibilities include overseeing daily activities, managing work schedules, and providing direction and support to Lease Processors per the Company's policies and procedures.

This role holds the authority to lead and direct the daily work of assigned employees, assess their performance, and report findings to management. The position also involves decision-making authority in areas such as hiring, termination, promotions, demotions, formal disciplinary actions, reassignment, or modifications to employee benefits. All decisions must be made in collaboration with senior management and the Human Resources Department to ensure compliance with organizational standards and practices.

Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Experience

• Minimum of 4 years’ experience in the finance industry.
• Minimum of 2 years’ experience as a Team Lead, Assistant Manager, or Sr. Loan/Lease Processor in the finance industry.

Education

• High school diploma and/or GED.

Skills Required

• In-depth knowledge of lease agreements, lease terminology, and leasing processes.
• Strong analytical reasoning abilities.
• Strong organizational and time management skills
• Ability to prioritize workload and meet deadlines.
• Strong interpersonal skills and business acumen.
• Excellent planning, leadership, and problem-solving skills.
• Proficient in using lease software and Microsoft Office?Suite.
• Excellent written and oral communication and interpersonal?skills.
• Ability to multitask and prioritize?multiple files effectively and efficiently.

Qualifications Preferred

• Experience: Captive finance company and/or lease experience.

Overtime

– required on an as-needed basis.

Travel 0-10%

– as required on an as-needed basis.

Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, TX; Phoenix, AZ.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. Required to use a headset and telephone for

calls. The employee is occasionally required to stand, walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule

This position requires the ability to work various shifts to accommodate business needs. Monday through Friday and on weekends as needed.

Stellantis Financial Services, Inc. (SFS) is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay, and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct, and other legitimate business reasons.