Learning Specialist

Alliance TrueCare; San Diego (CA); On-site; USD 43,000 - 50,000; Full time

Job summary

Alliance TrueCare is seeking a Learning Specialist to deliver engaging, high-impact training that builds knowledge, skills, engagement, and performance across the organization. You will facilitate instructor-led, virtual, and blended programs in partnership with subject matter experts to ensure content aligns with objectives.

You will onboard new hires, support DHCS and health plan required training for compliance, and provide coaching and performance support.

Qualifications

• Bachelor's degree in Education, Healthcare, Communications, Behavioral Health, or related field.
• Experience delivering training, onboarding, or workforce development.
• Valid California driver’s license and ability to travel as needed.

Responsibilities

• Lead the delivery of instructor-led, virtual, and hybrid learning programs across the organization.
• Deliver onboarding, DHCS and health plan required training for compliance, and ongoing refresher training.
• Create engaging learning environments that encourage participation, collaboration, and knowledge retention.
• Adapt facilitation techniques to accommodate diverse learning styles and audiences.
• Manage classroom dynamics and address participant questions effectively.
• Ensure a consistent and high-quality learner experience across all training programs.
• Assess learner understanding through observations, discussions, assessments, and activities.
• Provide coaching, feedback, and performance support to learners.
• Reinforce learning through follow-up sessions, and performance support resources.
• Assist with pilot programs and gather learner feedback for improvements.
• Support the rollout of new learning initiatives and organizational change programs.
• Ensure content is delivered consistently and in alignment with organizational standards.
• Identify learning gaps and recommend additional development opportunities.
• Partner with subject matter experts to ensure learning content remains accurate and relevant.
• Analyze learner feedback, training metrics, and performance outcomes.
• Support with Learning Management Systems (LMS) to administer and update courses.
• Gather learner feedback and recommend enhancements.
• Confirm scheduling, logistics, and coordination of training events.
• Assist in the development and revision of curricula, facilitator guides, job aids, eLearning modules, and competency assessments.
• Create and send post-training reports to department leadership to inform them of learner progress or concerns.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Time management

Training coordination

Education

Bachelor's degree in Education, Healthcare, Communications, Behavioral Health, or related field

Tools

Microsoft Office Suite

Zoom

Teams

Job description

Position Summary

The Learning Specialist is responsible for delivering engaging, high-impact learning experiences that build employee knowledge, skills, engagement, and performance. This role serves as a facilitator for instructor-led, virtual, and blended learning programs while partnering with subject matter experts to ensure training effectively supports organizational objectives.

The Learning Specialist is responsible for delivering engaging, high-impact learning experiences that build employee knowledge, skills, engagement, and performance. This role serves as a facilitator for instructor-led, virtual, and blended learning programs while partnering with subject matter experts to ensure training effectively supports organizational objectives.

Key Responsibilities

• Lead the delivery of instructor-led, virtual, and hybrid learning programs across the organization.
• Deliver onboarding, DHCS and health plan required training for compliance, and ongoing recurring or refresher training.
• Create engaging learning environments that encourage participation, collaboration, and knowledge retention.
• Adapt facilitation techniques to accommodate diverse learning styles and audiences.
• Manage classroom dynamics and address participant questions effectively.
• Ensure a consistent and high-quality learner experience across all training programs.
• Assess learner understanding through observations, discussions, assessments, and activities.
• Provide coaching, feedback, and performance support to learners.
• Reinforce learning through follow-up sessions, and performance support resources.
• Assist with pilot programs and gather learner feedback for improvements.
• Support the rollout of new learning initiatives and organizational change programs.
• Ensure content is delivered consistently and in alignment with organizational standards.
• Ensure training materials, job aids, and resources are prepared and current.
• Identify learning gaps and recommend additional development opportunities.
• Partner with subject matter experts to ensure learning content remains accurate and relevant.
• Analyze learner feedback, training metrics, and performance outcomes.
• Support with Learning Management Systems (LMS) to administer and update courses.
• Gather learner feedback and recommend enhancements.
• Confirm scheduling, logistics, and coordination of training events.
• Assist in the development and revision of curricula, facilitator guides, job aids, eLearning modules, and competency assessments.
• Create and send post-training reports to department leadership to inform them of learner progress or concerns.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree required; preferably in Education, Healthcare, Communications, Behavioral Health, or a related field.
• Experience training delivery, onboarding and new hire support, education, or workforce development.
• Valid California driver’s license and valid vehicle insurance required.
• Experience in healthcare, managed care, behavioral health, public health, or community-based services preferred.
• Familiarity with Enhanced Care Management (ECM), Community Supports (CS), Behavioral Health (BH) preferred.
• Familiarity with Learning Management Systems (LMS) or training platforms preferred.

Required Skills/Abilities

• Strong verbal, written communication skills, and interpersonal skills with a collaborative, team-oriented approach.
• Strong organizational and time management skills with attention to detail.
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) and virtual training tools (e.g., Zoom, Teams).
• Ability to manage multiple priorities and meet deadlines with minimal supervision.
• Ability to keep accurate training records and manage training logistics

Physical Requirements

• Must be able to travel to other sites, including potential overnight stays.
• Mileage reimbursement for the use of your vehicle is at the IRS standard rate.
• Prolonged periods of sitting at an office desk on the computer.
• Lifting: Able to lift up to 15lbs.

Pay range: $31 USD - $36 USD