Learning Program Designer - Operations

Western Midstream; Town Center (TX); Híbrido; USD 95.000 - 130.000; Jornada completa

Descripción de la vacante

Western Midstream is seeking an experienced instructional designer to lead Operations training, onboarding, OQ, and qualification pathways. You will translate procedures and field requirements into structured curricula and measurable competencies, blending e-learning with instructor-led content.

You will collaborate with SMEs, develop learning solutions, and ensure alignment with approved procedures and site conditions while supporting field activities.

Formación

• Five years of instructional design and development for adult learners.
• Applies ADDIE from needs analysis through evaluation.
• Translates complex procedures into clear objectives and activities.
• Proficient with Articulate Storyline and Rise 360, or similar tools.
• Strong writing, facilitation, stakeholder management and project coordination.
• Midstream oil and gas experience preferred.

Responsabilidades

• Conduct role, task, procedure, and performance analysis with Operations SMEs.
• Create onboarding curricula, learning paths, competency frameworks, and qualification maps.
• Define measurable objectives, assessment blueprints, and design documents.
• Design PQ pathways with prerequisite knowledge and field practice.
• Develop computer-based and instructor-led training, videos, and job aids.
• Facilitate SME workshops, design reviews, and obtain content approvals.
• Package and test learning products for the LMS with verification checks.
• Coordinate learning design with program owners and maintain alignment.

Conocimientos

Instructional design

Adult learning

Storyline experience

Technical writing

Facilitation

Project coordination

Stakeholder management

Learning analytics

Educación

Bachelor's degree in instructional design

Herramientas

Articulate Storyline

Rise 360

Video production

Microsoft 365

SharePoint

LMS tools

Descripción del empleo

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Our core assets provide services for customers in the Delaware Basin in West Texas and New Mexico, and the DJ Basin in northeastern Colorado, and the Powder River Basin in Northeast Wyoming. Additional assets and investments are located in South Texas, Utah, and Southwest Wyoming.

We're engaged in the business of gathering, compressing, treating, processing, and transporting natural gas; gathering, stabilizing and transporting condensate, natural gas liquids (NGLs) and crude oil; and gathering, transporting, recycling, treating and disposing of produced water for our customers. In our capacity as a natural gas processor, we also buy and sell natural gas, NGLs, and condensate on our behalf and our customers under certain gas processing contracts.

Western Midstream (WES) is publicly traded on the New York Stock Exchange under the symbol, WES.

Job Summary

This full-time position reports to the Operations and HSE&S Training Manager and leads instructional design, training analysis, and development for Operations training, onboarding, Operator Qualification (OQ), and procedure qualification and training. The role translates controlled procedures, job expectations, equipment, operational risk, and field performance requirements into structured curricula and qualification pathways. Learning solutions connect prerequisite knowledge, guided practice, and demonstrated performance to current approved procedures,and measurable field competency.

Responsibilities

• Conduct role, task, procedure, and performance analysis with Operations SMEs; identify learning needs and distinguish them from issues requiring other performance improvements.
• Build and maintain role-to-task and role-to-procedure maps, onboarding curricula, learning paths, competency frameworks, and qualification matrices.
• Define measurable objectives, assessment blueprints, qualification criteria, design documents, and storyboards.
• Design PQ pathways integrating prerequisite knowledge, field practice, performance assessment, authorized sign-off, and requalification requirements.
• Develop computer-based and instructor-led training, simulations, scenarios, videos, graphics, facilitator guides, and job aids from approved designs and technical content.
• Facilitate subject matter expert (SME) workshops, design reviews, development cycles, pilots, and field validation; obtain required content approvals before release.
• Package and test learning products for the learning management system (LMS), verifying navigation, accessibility, assessments, completion reporting, and version accuracy with the LMS administrator.
• Create field learning guides, practice scenarios, performance-support tools, and assessment checklists aligned with approved procedures and site conditions.
• Coordinate learning and assessment design with program owners and maintain alignment with approved covered-task and evaluation requirements.
• Evaluate procedure revisions, MOC actions, operational changes, incidents, and performance evidence for training and qualification impacts.
• Support field observations and conduct qualification assessments only when formally authorized for the applicable task and evaluation process.
• Maintain training backlogs, review gates, approvals, source references, revision history, qualification matrices, and improvement actions.
• Apply WES core values and safe work practices when developing learning solutions and participating in field activities.

Qualifications

• Minimum five years of experience in instructional design and development for adult learners, including technical or regulated workplace training.
• Demonstrated application of adult learning principles and a structured design process, such as ADDIE, from needs analysis through evaluation.
• Ability to translate complex procedures and SME expertise into clear objectives, practical learning activities, and observable performance criteria.
• Hands-on proficiency with Articulate Storyline and Rise 360, or comparable authoring tools; experience creating video, graphics, and interactive learning.
• Strong technical writing, facilitation, stakeholder management, and project coordination skills; ability to manage concurrent projects and review cycles.
• Proficiency with Microsoft 365, including Word, PowerPoint, Excel, Teams, and SharePoint; ability to interpret learning and performance data.
• Experience developing procedure-based technical training, competency frameworks, field assessments, or qualification pathways for industrial employees.
• Midstream, oil and gas, gas processing, pipeline, or related industrial experience preferred; ability to learn operating processes and work effectively with field personnel.
• Familiarity with OQ programs, controlled procedures, MOC practices, and field qualification processes preferred.

Education

• Bachelor's degree in instructional design, education, learning and development, engineering, industrial technology, or a related field; an equivalent combination of relevant education, certifications, and experience may be considered.

Certifications/Licenses

• Valid driver's license and eligibility to drive a company vehicle for required site travel.
• No professional certification required. A relevant instructional design or talent development certification is preferred.

Travel Requirements

• Approximately 10-20% of working days to WES facilities within the U.S. Travel is event-driven and may include overnight stays.

Relocation:

• This position is not eligible for relocation.

Work Schedule

• This position operates on a hybrid schedule consisting of in-office work on Monday, Tuesday, and Thursday (9 hours), and remote work on Wednesday (9 hours) and Friday (4 hours).

Western Midstream does not offer sponsorship of employment-based nonimmigrant visa petitions for this role.

Western Midstream is an equal opportunity employer committed to diversity in recruiting, hiring, developing, compensating and promoting applicants and employees. All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation for employee's and applicant's disabilities or religious beliefs and practices.