Learning & Organizational Development Consultant Associate

Arkansas Blue Cross and Blue Shield; Little Rock (AR); On-site; USD 60,000 - 85,000; Full time

Job summary

Arkansas Blue Cross and Blue Shield is seeking an Learning & Organization Consultant Associate to serve as a consultant for organization development, leadership consultation and coaching in career development and performance management, talent pipeline development, and learning program development.

The role requires a Bachelor’s degree and demonstrated experience in organizational development and workplace learning.

Qualifications

• Bachelor’s degree required in a related field.
• Experience in organizational development, workplace learning, training delivery or related AOEs is required.
• Demonstrated leadership experience; facilitation skills preferred; project management desirable.
• Health insurance experience desirable.

Responsibilities

• Coaching and Consulting: coach leaders on leadership and coaching for performance management, development, and team building; assess learning needs and create action plans.
• Leadership Development: design, deliver, and evaluate leadership development programs with senior team members.
• Learning Program Management: plan, schedule, promote, and evaluate learning programs; help develop new programs that align with strategy.
• Organizational Development: implement methodologies to strengthen employee abilities and leadership across the organization.
• Performs other duties as assigned.
• Project Management: oversee learning projects from ideation to completion.
• Talent Pipeline Development: facilitate processes for assessing and developing organizational talent.
• Workplace Learning Professional Development: support professional development of trainers and workplace learning professionals.

Skills

Adult Learning Methodologies

Business Performance Coaching

Change Management Training

Communication Tools

Competency Mapping

Curriculum Assessment

Curriculum Design

Curriculum Implementation

Design Training Programs

Employee Development Assessments

Experiential Learning

Facilitative Leadership

Professional Development Trainings

Project Management Education

Training Strategies

Education

Bachelor’s degree in Business/Organizational Development/Leadership Development/Human Resources or related field

Job description

To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies.

Job Summary

The Learning & Organization Consultant Associate is responsible for serving as a consultant for organization development; leadership consultation and coaching in both career development and performance management; talent pipeline development; learning management and program development; and continual professional development within the Enterprise. The Consultant also becoming a subject matter expert in his/her recognized areas of expertise to relevant business areas.

Requirements

Education: Bachelor’s degree in Business, Organizational Development/Leadership Development, Human Resources, Education or a related field required.

Experience: Demonstrated experience in one (1) of the following Areas of Expertise (AOE) required: organizational development, workplace learning: training delivery, training management, instructional design, leadership development, talent assessment, or succession planning. Demonstrated leadership experience required. (project management, coaching, consulting, team lead, etc.) . Demonstrated facilitation skills preferred. Project management experience desirable. Health insurance experience desirable.

Skills

• Adult Learning Methodologies
• Business Performance Coaching
• Change Management Training
• Communication Tools
• Competency Mapping
• Curriculum Assessment
• Curriculum Design
• Curriculum Implementation
• Design Training Programs
• Employee Development Assessments
• Experiential Learning
• Facilitative Leadership
• Professional Development Trainings
• Project Management Education
• Training Strategies

Responsibilities

• Coaching and Consulting: Participates in the coaching of leaders on developing leadership and coaching skills with focus on performance management, professional development, and team building. Participates in consultation with leaders to assess learning and development needs, identify goals, and create action plans.
• Leadership Development: Working with more senior team members, analyzes, designs, develops, delivers and evaluates leadership development programs.
• Learning Program Management: Under the direction of more senior team members, plans, schedules, promotes and evaluates learning and development programs, processes and initiatives. Participates in the development of new programs which support the strategic direction of the organization.
• Organizational Development: Participates in the implementation and facilitation of methodologies to strengthen employee abilities and knowledge, increase efficiency, and improve leadership capabilities throughout the organization.
• Performs other duties as assigned.
• Project Management: Plans, oversees and leads learning projects from ideation through to completion.
• Talent Pipeline Development: Participates in the facilitation and supports processes for assessing, identifying and developing organizational talent.
• Workplace Learning Professional Development: Facilitates or participates in the professional development of trainers, developers and other workplace learning professionals within the company. Shares knowledge, experience and resources with other professionals.

Certifications

Professional, Academy for Healthcare Management (PAHM) - American Health Insurance Plans (AHIP), Professional in Human Resources (PHR) - HR Certification Institute (HCRI), Senior Professional in Human Resources (SPHR) - Society for Human Resource Management (SHRM)

Security Requirements

This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties

Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

Employment Type

Regular ADA Requirements 1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.

Why? We Love our Employees

Arkansas Blue Cross is consistently ranked as one of the best places to work in Central Arkansas. At Arkansas Blue Cross, we care about the health, wellness, and education of our employees. We offer many great incentives such as:

• Tuition reimbursement
• Club Blue, a free, onsite gym to encourage exercise
• Green Leaf Grill and Green Leaf Grill Express, onsite restaurants in Little Rock that promote healthy eating
• Incentives for wellness education and exercise

We Love our Culture

The average tenure is 10 years with hundreds of employees having been here 15 years or longer. Our inclusive culture brings employees together to connect while celebrating our differences.

We Love our Community

Our employees often volunteer within their communities, at charity events, walks and runs, schools and nonprofits. When disasters strike, our employees help wherever they are needed. It’s just another way we show that Blue cares.