Learning Management System (LMS) Manager - Boston based (Hybrid)

haemonetics; Boston (MA); Hybrid; USD 90,000 - 153,000; Full time

Benefits offered by this job

401(k) match

Employee stock purchase plan

Flexible time off

Paid vacation

Paid sick time

Paid holidays

Parental leave

Disability insurance

Tuition reimbursement

Health benefits

Job summary

Haemonetics is seeking an experienced Learning Management System (LMS) Manager to define and drive the organization’s LMS strategy, governance, and reporting. The role partners with stakeholders to deliver strategic training programs, ensure compliance, and maintain accurate course catalogs across a global enterprise.

The Boston-based position follows a hybrid model with three onsite days weekly at 125 Summer Street, and offers a comprehensive benefits package including retirement matching,

Qualifications

• Bachelor’s degree in Human Resources, Learning & Development, Quality, Life Sciences, Information Systems, Business Administration, Organizational Development, or related field.
• 7+ years of experience managing enterprise Learning Management Systems in regulated environments.
• Strong analytical and problem-solving skills with ability to identify trends and improvements.
• Excellent communication, stakeholder management, and training skills with ability to drive adoption.

Responsibilities

• Own the global Learning Management System strategy, roadmap, and administration.
• Lead deployment of corporate, compliance, regulatory, and quality training through the LMS.
• Serve as implementation lead for compliance training technologies, tools, integrations, and enhancements.
• Partner with cross-functional stakeholders to gather requirements, define user stories, and prioritize LMS projects.
• Establish LMS governance, standards, and documentation for catalog accuracy and support.
• Ensure content and system functionality are tested across browsers/OS and UT testing.
• Maintain LMS data feeds and integrations to ensure data accuracy and reporting.
• Manage compliance training communications, KPI deliverables, training matrices, assignments, and approvals.
• Provide LMS guidance, training, and support to users, admins, and global units.
• Monitor LMS issues and drive continuous improvement actions.
• Support LMS audit readiness and represent LMS during audits.

Job description

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Job Details:

The Learning Management System (LMS) Manager is responsible for setting a strategy for the continual evolution of the Learning Management System (LMS) and its usage throughout the organization. The incumbent will resolve and identify issues and trends to support learning activities across the organization. The leader will be expected to provide a strategy for the execution of developing and analyzing reports, monitoring training matrices, course content, and approvals, and serving as the point of contact for building and coordinating assignments of courses. For the Boston location, the role follows a hybrid work model, requiring 3 days per week onsite at our headquarters located at 125 Summer Street.

• Own the global Learning Management System strategy, roadmap, and administration, including LMS operational activities.
• Lead the deployment of corporate, compliance, regulatory, and quality training initiatives through the LMS.
• Serve as implementation lead for new and existing compliance training technologies, tools, integrations, and system enhancements.
• Partner with cross-functional stakeholders to gather requirements, define user stories, and prioritize LMS projects and improvements.
• Establish LMS governance, standards, and documentation to ensure consistent setup, catalog accuracy, and effective system support.
• Ensure course content and system functionality are tested across supported browsers, operating systems, and integrated platforms, including user acceptance testing.
• Maintain LMS data feeds and system integrations to ensure data accuracy, integrity, and reliable reporting.
• Manage compliance training communications, reporting, KPI deliverables, training matrices, course assignments, and approvals.
• Provide LMS guidance, training, and support to users, administrators, global business units, and subsidiaries.
• Monitor LMS issues and trends through case management data and drive continuous improvement actions.
• Support LMS audit readiness and represent the LMS function during audits.

Profile:

• Bachelor’s degree in Human Resources, Learning & Development, Quality, Life Sciences, Information Systems, Business Administration, Organizational Development, or related field.
• 7+ years of experience managing enterprise Learning Management Systems, preferably Cornerstone OnDemand. within a regulated environment (medical device, pharmaceutical, biotechnology, healthcare, or equivalent), including responsibility for compliance training, audit readiness, validation activities, and quality system integration.
• Demonstrated experience developing LMS strategy, governance, roadmaps, and continuous improvement initiatives.
• Strong knowledge of training compliance requirements, quality systems, and regulatory standards, including FDA, ISO, GxP, or equivalent regulated frameworks.
• Experience supporting compliance, regulatory, quality, and corporate learning programs in a highly regulated environment.
• Experience creating and maintaining training matrices, learning curricula, course catalogs, assignment rules, and learner records.
• Experience supporting audits and maintaining training-related documentation in regulated environments.
• Strong analytical and problem-solving skills with the ability to identify trends, root causes, and improvement opportunities.
• Excellent communication, stakeholder management, and training skills, with the ability to influence and drive adoption across global teams.

Pay Transparency:

The pay range for this role is:

$90,100.00-$153,300.00/Annual

The base pay actually offered to the successful candidate will take into account, without limitation, the candidate’s location, education, job-knowledge, skills, and experience in prior relevant roles.

Incentives may also be provided as part of Haemonetics’ employee compensation. For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms. For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company’s long-term incentive plan, with eligibility and target amount dependent on the role.

In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, “flexible time off” for salaried employees and, for hourly employees, accrual of three to five weeks’ vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits.

Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact 1-781-348-7777, Monday through Friday, 7:30 a.m. – 5 p.m. ET or email [e-mail].

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