Learning Management System (LMS) Manager

Haemonetics Corp; Boston (MA); Hybrid; USD 90,000 - 153,000; Full time

Benefits offered by this job

401(k) with employer match

Employee stock purchase plan

Flexible time off

Vacation: 3–5 weeks (hourly) / company

Paid sick time (64 hours)

Paid holidays

Parental leave

Disability insurance

Tuition reimbursement

Health and welfare benefits

Job summary

Haemonetics Corp. is seeking an LMS Manager to lead the global LMS strategy, governance, and deployment of training initiatives across the organization.

The role focuses on ensuring accurate content, robust reporting, and effective system support, with a strong emphasis on compliance and quality integration. The position operates in a hybrid model at our Boston headquarters, requiring three onsite days weekly.

Qualifications

• Experience managing enterprise LMS in a regulated environment (medical device, pharmaceutical, healthcare).
• Developing LMS strategy, governance, roadmaps, and continuous improvement initiatives.
• Strong knowledge of training compliance requirements and quality systems.

Responsibilities

• Own the global LMS strategy, roadmap, and administration, including LMS operational activities.
• Lead the deployment of corporate, compliance, regulatory, and quality training initiatives through the LMS.
• Serve as implementation lead for new and existing compliance training technologies, tools, integrations, and system enhancements.
• Partner with cross-functional stakeholders to gather requirements, define user stories, and prioritize LMS projects and improvements.
• Establish LMS governance, standards, and documentation to ensure consistent setup, catalog accuracy, and effective system support.
• Ensure course content and system functionality are tested across supported browsers, operating systems, and integrated platforms, including user acceptance testing.
• Maintain LMS data feeds and system integrations to ensure data accuracy, integrity, and reliable reporting.
• Manage compliance training communications, reporting, KPI deliverables, training matrices, course assignments, and approvals.
• Provide LMS guidance, training, and support to users, administrators, global business units, and subsidiaries.
• Monitor LMS issues and trends through case management data and drive continuous improvement actions.
• Support LMS audit readiness and represent the LMS function during audits.

Skills

LMS strategy

LMS governance

Roadmaps

Continuous improvement

Compliance training

Audit readiness

Quality integration

Stakeholder mgmt

Training content

Education

Bachelor's degree in Human Resources, Learning & Development, Quality, Life Sciences, Information Systems, Business Administration, Organizational Development, or related field

Tools

Cornerstone OnDemand

Job description

Job Details

The Learning Management System (LMS) Manager is responsible for setting a strategy for the continual evolution of the Learning Management System (LMS) and its usage throughout the organization. The incumbent will resolve and identify issues and trends to support learning activities across the organization. The leader will be expected to provide a strategy for the execution of developing and analyzing reports, monitoring training matrices, course content, and approvals, and serving as the point of contact for building and coordinating assignments of courses. For the Boston location, the role follows a hybrid work model, requiring 3 days per week onsite at our headquarters located at 125 Summer Street.

• Own the global Learning Management System strategy, roadmap, and administration, including LMS operational activities.


• Lead the deployment of corporate, compliance, regulatory, and quality training initiatives through the LMS.


• Serve as implementation lead for new and existing compliance training technologies, tools, integrations, and system enhancements.


• Partner with cross-functional stakeholders to gather requirements, define user stories, and prioritize LMS projects and improvements.


• Establish LMS governance, standards, and documentation to ensure consistent setup, catalog accuracy, and effective system support.


• Ensure course content and system functionality are tested across supported browsers, operating systems, and integrated platforms, including user acceptance testing.


• Maintain LMS data feeds and system integrations to ensure data accuracy, integrity, and reliable reporting.


• Manage compliance training communications, reporting, KPI deliverables, training matrices, course assignments, and approvals.


• Provide LMS guidance, training, and support to users, administrators, global business units, and subsidiaries.


• Monitor LMS issues and trends through case management data and drive continuous improvement actions.


• Support LMS audit readiness and represent the LMS function during audits.

Profile

• Bachelor's degree in Human Resources, Learning & Development, Quality, Life Sciences, Information Systems, Business Administration, Organizational Development, or related field.


• 7+ years of experience managing enterprise Learning Management Systems, preferably Cornerstone OnDemand, within a regulated environment (medical device, pharmaceutical, biotechnology, healthcare, or equivalent), including responsibility for compliance training, audit readiness, validation activities, and quality system integration.


• Demonstrated experience developing LMS strategy, governance, roadmaps, and continuous improvement initiatives.


• Strong knowledge of training compliance requirements, quality systems, and regulatory standards, including FDA, ISO, GxP, or equivalent regulated frameworks.


• Experience supporting compliance, regulatory, quality, and corporate learning programs in a highly regulated environment.


• Experience creating and maintaining training matrices, learning curricula, course catalogs, assignment rules, and learner records.


• Experience supporting audits and maintaining training-related documentation in regulated environments.


• Strong analytical and problem-solving skills with the ability to identify trends, root causes, and improvement opportunities.


• Excellent communication, stakeholder management, and training skills, with the ability to influence and drive adoption across global teams.

Pay Transparency

The pay range for this role is:

$90,100.00-$153,300.00/Annual

The base pay actually offered to the successful candidate will take into account, without limitation, the candidate's location, education, job-knowledge, skills, and experience in prior relevant roles.

Incentives may also be provided as part of Haemonetics' employee compensation. For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms. For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company's long-term incentive plan, with eligibility and target amount dependent on the role.

• a 401(k) with up to a 6% employer match and no vesting period


• an employee stock purchase plan


• \"flexible time off\" for salaried employees


• for hourly employees, accrual of three to five weeks' vacation annually (based on tenure)


• accrual of up to 64 hours (annually) of paid sick time


• paid and/or floating holidays


• parental leave


• short- and long-term disability insurance


• tuition reimbursement


• /or health and welfare benefits

Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact 1-781-348-7777, Monday through Friday, 7:30 a.m. - 5 p.m. ET or email [e-mail].

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