Learning Instructor II

Children's National Medical Center; Washington (District of Columbia); On-site; USD 69,035 - 115,065; Full time

Benefits offered by this job

Comprehensive benefits package

Opportunities for career growth

Mission-driven work environment

Job summary

Children's National Medical Center is seeking a Learning Instructor II for Clinical Informatics. This role is vital in designing, delivering, and evaluating EHR training programs to enhance patient care and staff training.

The ideal candidate will have a Bachelor's degree in education or a related field, along with a minimum of 2 years in instructional design or healthcare training, and 5 years of experience working with EHR systems. A focus on innovation and cross-functional collaboration is essential.

Qualifications

• 2 years of hands-on experience in instructional design or training in health care.
• 5 years of technical experience using multiple EHR systems.

Responsibilities

• Design, deliver, and evaluate EHR training programs.
• Collaborate with subject matter experts and IT teams.

Skills

Expertise in EHR systems

Proficiency in e-learning authoring tools

Strong project management skills

Excellent presentation and communication skills

Education

Bachelor's degree in education, health care, instructional design

Master's degree in related field

Tools

Learning management systems (LMS)

Virtual training platforms

Job description

Kids Are Our Everything.

Department 10575 IT Training

Pay Range $69,035.20 - $115,065.60

Children's National Hospital's Information Technology team is dedicated to advancing pediatric healthcare through innovative technology solutions that support clinical care, research, operations, and patient experience. The department partners closely with physicians, nurses, researchers, and business leaders to design, implement, and optimize enterprise-wide systems that improve patient outcomes, operational efficiency, and organizational performance.

The IT organization encompasses a broad range of specialties, including Digital Health, Epic and Clinical Applications, Cybersecurity, Data & Analytics, Artificial Intelligence, Infrastructure & Cloud Services, Software Development, Enterprise Architecture, Project and Program Management, IT Operations, and Information Security. Teams collaborate on high-impact initiatives such as electronic health record (EHR) optimization, digital transformation, data-driven decision making, cybersecurity protection, cloud modernization, and emerging healthcare technologies.

Children's National IT professionals are committed to innovation, continuous improvement, and service excellence while supporting one of the nation's leading pediatric healthcare organizations. The department fosters a collaborative, mission-driven environment where technology professionals have the opportunity to make a meaningful impact on the lives of children and families every day.

Why Join Children's National IT

• Mission-driven organization focused on improving children's health. Enterprise-scale technology and digital transformation initiatives.
• Collaborative partnerships with clinical, operational, and executive leaders. Opportunities to work with cutting-edge healthcare technologies.
• Strong emphasis on innovation, cybersecurity, analytics, and digital health. Commitment to professional development, continuous learning, and career growth. Direct impact on patient care, research, and healthcare delivery excellence.

As Learning Instructor II for Clinical Informatics, you will be a pivotal member of our Clinical Informatics & Learning team, responsible for designing, delivering, and evaluating EHR training programs. Your expertise in instructional design, training methodologies, and healthcare technology will empower our staff to use our EHR and related systems proficiently and efficiently to improve patient safety, care delivery, and patient, family, and staff experience every day.

Minimum Education

• Bachelor's Degree — Bachelor's degree in education, health care, instructional design, or a related field is advantageous. (Required)
• Master's Degree — Master's or other advanced degree in education, health care, instructional design, or a related field is advantageous. (Preferred)

Minimum Work Experience

• 2 years — Two years of hands‑on experience in instructional design, providing on-the-job training, or professional education responsibilities, preferably in a health care or medical environment. (Required)
• 5 years — Five years technical or professional experience using multiple EHRs and/or related software. (Required)

Required Skills/Knowledge

• Strong expertise in EHR systems and healthcare technology, with a focus on integration into clinical workflows or operations.
• Proficiency in using e‑learning authoring tools, learning management systems (LMS), and virtual training platforms. (Preferred)
• Excellent presentation and communication skills, with the ability to convey complex technical concepts to non‑technical audiences through multiple channels, including static and dynamic pre‑recorded and live content delivery.
• Strong project management skills, with the ability to manage multiple training initiatives simultaneously.
• Demonstrated experience in instructional design methodologies and adult learning principles. (Preferred)
• Ability to work collaboratively in cross‑functional teams and build relationships with clinical, operational, administrative, and IT stakeholders.

Required Licenses and Certifications

• (Cerner/Oracle, EPIC) (Preferred)

Functional Accountabilities

• Lead the development and execution of comprehensive EHR training programs for clinical and administrative staff, ensuring alignment with organizational goals, priorities, standards, culture, and best practices.
• Collaborate with subject matter experts, IT teams, and clinical stakeholders to understand EHR system functionalities and workflows to create relevant and effective training materials.
• Utilize adult learning principles and instructional design methodologies to create engaging learning experiences that cater to diverse learning styles.
• Design engaging and interactive training content, including e‑learning modules, instructor‑led sessions, simulations, job aids and other reference material.
• Deliver training through multiple channels, including individual and small group instruction and support, classroom and webinar style sessions, remote and in‑person training events.
• Modify education and training materials and communication to specific clinical roles and workflows.
• Support new trainee and staff onboarding and continuous learning, projects entailing new functionality or changes in workflows, and other targeted learning experiences.
• Assess training needs and performance gaps, and continuously enhance training materials based on learner feedback and evolving EHR and related system updates and changes.
• Evaluate the effectiveness of training materials and programs through feedback and adoption, efficiency, and compliance metrics to measure learning outcomes and make improvements.
• Stay up‑to‑date with EHR system updates and changes, incorporating them into training materials and sessions.
• Coordinate with other departments to provide seamless learning experiences for new and onboarding staff, including students, trainees, junior and senior faculty and staff across disciplines.
• Mentor and guide junior instructors, fostering their growth and development.
• Perform other duties as assigned.

The disclosed salary range includes the minimum and maximum rates within which Children's National believes an individual's base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children's National compensation philosophy. These factors are legitimate and non‑discriminatory including, but not limited to, the current market conditions; organizational needs; the individual's combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children's National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The "Know Your Rights" poster is available here: and the pay transparency policy is available here: Know Your Rights Pay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a "drug‑free" work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug‑free workplace, including prohibiting recreational or prescribed marijuana.