Learning Experience Specialist

ZF Group; Auburn Hills (MI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Annual Incentive Plan

Paid Vacation

401(k) Plan

Health Care Benefits

Paid Holidays

Strong Diversity Culture

Employee Resource Groups and Community

Job summary

ZF Group is seeking a Learning Experience Specialist to design and manage Docebo-based learning paths, certifications, and curricula. You will collaborate with SMEs to translate complex content into engaging online experiences for internal and external audiences.

You’ll administer Docebo LMS, create eLearning using Articulate Rise and Camtasia, and ensure accurate training data and certifications while driving continuous improvement across programs.

Qualifications

• Bachelor's degree in Instructional Design, Learning & Development, Education, Communications, Business, or a related field.
• 4+ years of experience in Learning & Development, LMS Administration, Instructional Design, or Digital Learning.
• Hands-on Docebo LMS administration experience.
• Experience creating eLearning content with Articulate Rise.
• Experience creating and editing instructional videos using Camtasia.
• Experience working with Salesforce and learning-related business processes.
• Strong understanding of adult learning principles and instructional design methodologies.
• Experience managing online learning programs and certification frameworks.
• Strong project management, organization, and stakeholder communication skills.

Responsibilities

• Design, develop, and maintain learning paths, certification programs, and curricula within Docebo LMS.
• Manage LMS structure, course catalog organization, learner groups, enrollments, certifications, reporting, and user management.
• Create engaging eLearning content using Articulate Rise, Camtasia, and other digital learning tools.
• Collaborate with subject matter experts to translate technical and business content into effective online learning experiences.
• Develop training materials utilizing presentations, technical documentation, product specifications, videos, and knowledge resources.
• Monitor learner progress, certification compliance, completions, and learning analytics to drive continuous improvement.
• Administer and optimize LMS workflows, automations, notifications, and reporting capabilities.
• Partner with business stakeholders to identify training needs and develop scalable learning solutions.
• Ensure accuracy and integrity of training data, certifications, learning paths, and learner records.
• Support system integrations and learner data processes involving Salesforce and other business systems.
• Create and maintain LMS governance documentation, processes, and standard operating procedures.
• Evaluate emerging learning technologies and recommend enhancements to improve learner engagement and operational efficiency.

Skills

Project management

Stakeholder communication

Adult learning principles

Instructional design

Education

Bachelor’s degree

Tools

Docebo

Articulate Rise

Camtasia

Salesforce

Job description

About the team:

We are seeking a Learning Experience Specialist to support the development, management, and continuous improvement of our digital learning programs. This role will be responsible for designing and managing learning paths, certification programs, and online learning content within Docebo LMS while partnering with subject matter experts to create engaging learning experiences for internal and external audiences.The ideal candidate brings experience in learning and development, LMS administration, instructional design, certification management, and eLearning development tools including Docebo, Articulate Rise, Camtasia, and Salesforce.

What you can look forward to as a Learning Experience Specialist:

• Design, develop, and maintain learning paths, certification programs, and curricula within Docebo LMS.
• Manage LMS structure, course catalog organization, learner groups, enrollments, certifications, reporting, and user management.
• Create engaging eLearning content using Articulate Rise, Camtasia, and other digital learning tools.
• Collaborate with subject matter experts to translate technical and business content into effective online learning experiences.
• Develop training materials utilizing presentations, technical documentation, product specifications, videos, and knowledge resources.
• Monitor learner progress, certification compliance, completions, and learning analytics to drive continuous improvement.
• Administer and optimize LMS workflows, automations, notifications, and reporting capabilities.
• Partner with business stakeholders to identify training needs and develop scalable learning solutions.
• Ensure accuracy and integrity of training data, certifications, learning paths, and learner records.
• Support system integrations and learner data processes involving Salesforce and other business systems.
• Create and maintain LMS governance documentation, processes, and standard operating procedures.
• Evaluate emerging learning technologies and recommend enhancements to improve learner engagement and operational efficiency.

Your profile as a Learning Experience Specialist:

• Bachelor's degree in Instructional Design, Learning & Development, Education, Communications, Business, or a related field
• 4+ years of experience in Learning & Development, LMS Administration, Instructional Design, or Digital Learning
• Hands-on experience administering Docebo LMS, including learning paths, certifications, reporting, and user management
• Experience creating eLearning content with Articulate Rise
• Experience creating and editing instructional videos using Camtasia
• Experience working with Salesforce and learning-related business processes
• Strong understanding of adult learning principles and instructional design methodologies
• Experience managing online learning programs and certification frameworks
• Strong project management, organization, and stakeholder communication skills

Why you should choose ZF in Auburn Hills, MI:

• Supportive collaborative team environment
• Annual Incentive Plan
• Paid Vacation
• 401(k) Plan
• Health Care Benefits
• Paid Holidays
• Strong Diversity Culture
• Employee Resource Groups and Community Outreach Activities