Learning Experience Leader - Fleet Response/T2A-2

taskus

Tempe (AZ)

On-site

USD 54,000 - 82,000

Full time

4 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

TaskUs in Tempe, AZ, is seeking a Learning Experience Leader to design and expand training and development programs across the organization. You will build curriculum, deliver end-user and enterprise training, and align initiatives with product-training methodologies to empower teams.

This role requires strong presentation skills and proficiency with Microsoft and Google tools, enabling you to drive learning programs in a fast-paced, diverse environment.

Qualifications

Design and deliver workforce training aligned with business goals.
Develop and update curricula, exams, and materials for general and enterprise courses.
Able to facilitate class discussions and present to diverse audiences.

Responsibilities

Design and expand training and development programs aligned with product training.
Create and deliver end-user, partner, and distributor training materials and exams.
Monitor trainee progress and revise programs to meet organizational needs.
Ensure compliance with training standards and e-learning initiatives.
Research new learning technologies and methodologies for workplace training.

Skills

Training delivery

Curriculum development

Public speaking

Learning Management Systems

Problem solving

Interpersonal skills

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Google Workspace

Job description

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Salary Range

54,000.00$ - 82,000.00$ per year.

Pay Transparency Statement

The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The \"pay scale\" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.

Benefits

We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.

Application Window

This position is expected to remain open until 11-22-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.

Job Description

Learning Experience Leader - Job Description:

What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will:

Set the standards and expectations through your conduct, work ethic, integrity, and character;

Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;

Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;

Accomplish projects and motivate trainees through effective training;

Continuously improve training programs and other learning opportunities across the organization;

Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment;

Act as the content expert, and maintain relevant training documents and training materials for training conducted;

Develop and create effective induction programs;

Monitor and review trainees' progress through questionnaires and discuss with their managers;

Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages;