Learning Experience Designer

Farmers Insurance; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Tuition Assistance

Paid Time Off

Paid Parental Leave

Life Insurance

Health Savings and Flexible Spending

Job summary

Farmers Insurance is seeking a Learning Experience Designer to analyze needs, design, develop, and evaluate learning solutions across instructor-led, virtual, and digital formats. You will own end-to-end solutions from needs analysis through launch and results measurement, partnering with business leaders and SMEs to ensure learner success and tangible business impact.

The role emphasizes collaboration with internal trainers, data-driven evaluation, and ongoing optimization of learning programs

Qualifications

• Three years experience in instructional design or educational content development.
• Experience designing scalable learning solutions (classroom, virtual and online).
• Proficiency with visual design, storyboarding, course-building and editing.

Responsibilities

• Design and develop training curriculum, materials and job aids for instructor-led, video, or virtual platforms.
• Conduct needs analysis and recommend design modifications to meet objectives.
• Collaborate with master trainers and internal teams to evaluate learning solutions and optimize outcomes.
• Measure business impact of learning solutions using LMS data and feedback.

Skills

Instructional design

Learning technologies

Needs analysis

Storyboarding

Communication

Education

Bachelor's degree in instructional design or related field

Tools

Storyline

Captivate

Adobe Creative Cloud

HTML5

Video editing

Job description

We are Farmers - where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle - we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal - it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning, equal opportunity employer, where you’ll find more than a job - you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Workplace: Hybrid/Remote

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles will be considered virtual.

Job Summary

The Learning Experience Designer analyzes, designs, develops, and measures learning and performance solutions that improve capability and business results across all learning audiences. This role owns a solution end to end, from needs analysis through design, build, launch, and evaluation. The Learning Experience Designer partners directly with business unit leaders and subject matter experts, and is accountable both for learner success against stated objectives and for the business results the solution was built to move. Solutions include instructor-led sessions in classroom and virtual settings, e-learning, video, interactive web experiences, job aids and performance support, coaching materials, and content delivered through Farmers learning platforms and technologies.

Essential Job Functions

Design Innovation

• Responsible for utilizing the most effective and up to date design techniques and platforms through research and involvement of L&D industry groups.
• Provides informed recommendations and selects technology tools to drive expected outcomes.
• Recommends best tool for delivery for application to support business objectives.

Design / Developing

• Conducts needs analysis (for new and existing courses) then designs and develops training curriculum, certificate programs, materials and job aids for instructor-led, video, or other virtual platform.
• Makes recommendations on modifications to solution design.
• Uses adult learning practices and technologies for needed outcome.

Collaboration

• Assists master trainer, field trainers and internal trainers with measurement, facilitation and evaluation of all learning and performance solutions.
• Performs evaluation of complex learning solutions for all audiences.
• Develops recommendations based on findings.

Measured Results

• Responsible for establish tracking to measure business results generated through learning and performance improvement solutions and tools (instructor-led (class and virtual), e-learning, job aids, coaching, learning management systems and other learning technologies).
• Performs other duties as assigned.

Consulting

• Accountable for proactively consulting with school lead, line of business representatives, and subject matter experts to design and develop solutions that meets business objectives.
• Analyzes business results and learners success to identify areas of opportunities.
• Lead business unit meetings to consult on learning solutions to drive improved business outcomes.
• Partner with the business by participating in business activities such as team meetings, huddles, town halls to identify opportunities and improve results.
• Stay updated on business changes.

Physical Actions

Job is performed in-person at a Farmers office or virtually at an approved alternative work location. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Frequently sits for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category require rare, if any, travel.

Physical Environment

This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.

Education Requirements

High School Diploma or equivalent High school diploma or equivalent required. Bachelor’s degree preferred in instructional design, education, or similar field, or equivalent combination of education and experience.

Experience Requirements

Three years experience in instructional design or educational content development. Experience in designing scalable learning solutions (classroom, virtual and/or online). Experience with visual design, storyboarding, course-building and editing. Experience in Storyline, Captivate, HTML5, Adobe Creative Cloud, and/or Video Editing preferred.

Additional Qualification

Ability to work on multiple projects at the same time with coinciding deadlines. Strong interpersonal, communications, presentation, and problem-solving skills. Ability to use the suite of Microsoft Office products including Word, PowerPoint.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• CA Only: $81,375 - $137,940
• CO & ME: $76,275 - $119,350
• HI/IL/MN/VT Only: $76,275 - $127,490
• MA Only: $76,275 - $127,490
• o MD & VA: $76,275 - $127,490
• DC/NJ/NY/OH Only: $76,275 - $137,940
• Albany County, NY/Cleveland, OH: $81,375 - $119,350
• WA Only: $80,168 - $144,875
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review What we offer on https://www.farmers.com/careers/corporate/#offer

Job Location(s): R_US - United States

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.