Learning Experience Designer

The Chronicle Of Higher Education, Inc.; Hickory (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. seeks a Learning Experience Designer to support undergraduate and graduate courses across modalities—online, hybrid, and HyFlex.

You will collaborate with faculty to design engaging, accessible experiences aligned with outcomes, student success goals, and workforce relevance. The role emphasizes instructional design, multimedia development, and the integration of AI into course design, with a strong focus on Universal Design for Learning and accessibility

Qualifications

• Master's degree in instructional design, learning experience design, educational technology, or related field with minimum two years of experience.
• Experience supporting undergraduate or graduate online programs through course and learning experience design and development.
• Expertise with LMS platforms, preferably Canvas.
• Demonstrated experience integrating AI tools in course design and day-to-day workflows.
• Knowledge of UDL and accessibility standards and inclusive teaching.
• Ability to design assessments that measure progress and mastery.
• Strong communication and collaboration skills with faculty and cross-functional teams.
• Ability to learn new tools quickly and maintain attention to detail.
• Excellent time-management and organizational skills.

Responsibilities

• Course and Learning Experience Design and Development across modalities, including online and hybrid.
• Support the development of new online and hybrid programs with workforce-aligned outcomes.
• Guide course development using backward design to align outcomes, assessments, and activities.
• Create multimedia materials and digital learning experiences across modalities.
• Develop AI-enabled teaching resources and an online AI repository for faculty and students.
• Provide advanced Canvas support and design accessible content using DesignPLUS.
• Conduct internal course quality reviews using Quality Matters or similar frameworks.
• Use learning analytics and engagement data to improve courses and programs.
• Support faculty development and onboarding resources for pedagogy and instructional technology.

Skills

Communication

Collaboration

Time management

Adaptability

Education

Master's degree in Instructional Design

Tools

Canvas

DesignPLUS

Learning Analytics

Job description

Location: Hickory, North Carolina

Position Summary

The Learning Experience/Instructional Designer in the Center for Teaching and Learning (CTL) provides instructional design, pedagogical, and learning technology support for undergraduate and graduate courses and programs across all modalities, including online (synchronous and asynchronous), hybrid, HyFlex, and face‑to‑face. The position partners closely with full‑time and adjunct faculty to design engaging, inclusive, accessible, and learner‑centered experiences that support student engagement and persistence aligned with program outcomes, student success goals, workforce relevance, and institutional priorities. This role supports course and program development across all modalities and contributes to the development of new academic programs through instructional design, course and curriculum development, multimedia and digital learning development, faculty support, and the integration of AI into course design and teaching.

As part of the Center for Teaching and Learning and in support of LR Online, the Learning Experience Designer will join a new team being set up under the Dean of LR Online and Associate Provost to advance a regionally focused online and hybrid strategy in western North Carolina. Reporting to the Director of the Center for Teaching and Learning, the learning experience designer will be expected to provide expert consultative support to the LR faculty community based in Hickory, NC, as well as partner with faculty to develop new online programs, engaging in a regular cadence of course development projects throughout the year.

Essential Duties and Responsibilities

Course and Learning Experience Design and Development (40%)

• Partner with faculty to design and revise undergraduate and graduate courses across all modalities
• Support the development of new academic programs, including online and hybrid offerings, with attention to applied and workforce‑aligned learning outcomes where appropriate
• Guide course development using backward design to align learning outcomes, assessments and instructional activities
• Support the development and integration of multimedia materials, including videos and podcasts, to enhance teaching and learning across all modalities
• Partner with faculty to design digital learning experiences, including interactive content, simulations, games and other technology‑enhanced content and activities
• Apply Universal Design for Learning (UDL) principles and accessibility standards in course design
• Conduct internal course quality reviews using Quality Matters or comparable frameworks
• Use learning analytics, student engagement data and course performance indicators to support continuous course and program improvement

Project Management for Online Courses & Programs (10%)

• Manage and prioritize multiple concurrent course and program development projects, tracking timelines, resources and deliverables to ensure on‑time, quality delivery
• Communicate regularly with the CTL Director and the Dean of LR Online and Associate Provost on project status, priorities and emerging needs

Canvas and Digital Learning Environment Support (15%)

• Provide advanced support for Canvas, including course shell setup, gradebook configuration, content organization and troubleshooting
• Design accessible, engaging course content and pages using DesignPLUS or similar tools
• Help ensure compliance with ADA, WCAG, and institutional accessibility standards
• Evaluate, procure and deploy new tools, APIs and LMS features, coordinating with vendors and external teams as needed

Faculty Professional Development and Resources (35%)

• Develop synchronous and asynchronous onboarding resources for faculty, including materials for new faculty orientation
• Assist the CTL Director in planning and facilitating faculty development days and new faculty orientation programs
• Develop just‑in‑time, scalable resources in the areas of pedagogy, instructional technology, and AI
• Assist in developing workshops and learning communities focused on effective teaching practices
• Advise faculty on educational, pedagogical and technology issues
• Support the responsible integration of AI into teaching and learning
• Assist faculty in redesigning assignments to strengthen AI literacy, ethical use and academic integrity
• Help create and maintain an online AI resource hub with guidelines, tools, examples and showcases for faculty, staff, and students
• Evaluate emerging AI‑enabled learning technologies and contribute to institutional guidance and best practices for their responsible instructional use

Required Qualifications

• Master's degree in Instructional Design, Learning Experience Design, Educational Technology, or related field and a minimum of two years of experience in instructional design or a related field
• Experience supporting undergraduate or graduate online programs through course and learning experience design and development
• Expertise in LMS platforms, preferably Canvas
• Demonstrated expertise with integration of AI tools in course design, assessments, and day‑to‑day workflows
• Knowledge of UDL, accessibility standards and inclusive teaching
• Demonstrated experience designing application‑based assessments to effectively measure progress and mastery
• Strong communication and collaboration skills, including the ability to engage effectively with faculty, academic leadership and cross‑functional teams such as IT and instructional technology
• Ability to learn new tools quickly
• Strong attention to detail
• Excellent time‑management, organizational and problem‑solving skills

Preferred Qualifications

• Experience collaborating with external educational technology providers, workforce partners or third‑party vendors supporting digital learning initiatives
• Experience working with new and adjunct faculty from clinical and industrial backgrounds who have limited teaching experience
• Experience working in startup organizations or new divisions

Equal Opportunity Policy

Lenoir‑Rhyne University is committed to providing a workplace and educational environment, as well as other benefits, programs, and activities that are free from discrimination, harassment and retaliation. LR is committed to creating a safe campus environment for all members of the LR community, including, but not limited to, those who identify as transgender and gender non‑conforming. To that end, LR does not discriminate on the basis of race, religion, color, sex (including sex stereotypes and sex characteristics), ethnicity, national origin, physical or mental disability, age, marital status, pregnancy or related conditions, sexual orientation, gender identity, gender expression, veteran or military status or any other characteristic or status protected by applicable law. To ensure compliance with federal and state civil rights laws and regulations and to affirm its commitment to promoting the goals of fairness and equity in all aspects of the educational program, activity and employment, LR has developed internal policies and procedures that provide a prompt, fair and impartial process for those involved in an allegation of discrimination or harassment, and for allegations of retaliation. LR values and upholds the equal dignity of all members of its community and strives to balance the rights of the parties in the grievance process during what is often a difficult time for all those involved.

Visa sponsorship is not available for this position.