Learning Events Specialist, TAG University

Lensa; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading organization in healthcare support is seeking a Learning Events Specialist in Chicago. This role involves organizing and coordinating learning events to enhance the learner experience. Candidates should have a degree and relevant experience, with strong organizational and communication skills being essential.

Qualifications

• 1-2 years of professional experience in program organization.
• Detail-oriented with strong execution capabilities.
• Ability to manage logistics for events.

Responsibilities

• Organize and execute learning events, both live and virtual.
• Coordinate with various departments for seamless learning experiences.
• Support L&D team with logistical needs and training.

Skills

Organizational skills

Problem-solving skills

Communication skills

Analytical skills

Education

Bachelor’s Degree

Tools

Microsoft Office Suite

Learning Management System

Job description

Learning Events Specialist, TAG University

Learning Events Specialist, TAG University

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Lensa partners with DirectEmployers to promote this job for Aspen Dental.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Learning Experience Specialist, TAG University.

Job Summary

The Learning Experience Specialist for TAG University is part of the Learning Delivery and Experience team and responsible for organizing and coordinating the delivery of learning programs, both live and virtual, to ensure the learner experience is outstanding and impactful from beginning to end.

Learning Experience Specialists provide support to the greater L&D team through a shared service operating model, flexing between programs, functions, and audiences. They operate in a fast-paced environment, where there is opportunity to have an impact every single day.

This role will partner closely with Facilitators, Program Managers, and key business partners to execute support for all learning programs. The Learning Experience Specialist will need to have a solid understanding of program goals and objectives, as well as learners’ and facilitators’ needs.

This person is action oriented, motivated to help others, and able to collaborate and maintain a strong network of partnerships. They must be exceptionally well organized, have strong problem-solving and execution skills, able to manage ambiguity, and operate with a customer service mindset. This role will report to the Director, L&D, Learning Delivery & Experience and is based in our world-class learning facility located in Chicago, IL.

Essential Responsibilities

• Organize and execute learning events, both live and virtual, to ensure an outstanding learner experience from beginning to end.
• Partner closely with Events, Facilities, and IT to create and execute seamless and exceptional learning experiences.
• Coordinate with L&D Concierge before, during, and after training events to support learner and classroom needs (ex. room set-up, classroom supplies, accommodations on L&D floors, building access needs, etc.).
• Produce within technology for both in-person and virtual sessions; also support and train L&D team members, and business partners in the platforms as deemed relevant.
• Be the liaison between Facilitator, IT, Building Ops, Catering, L&D Concierge on the day of in-person trainings.
• Provide on-site support guidance to learners to enhance their experience, comfort, and ease of accessibility.
• Act as an internal consultant to L&D on various learning experience services and proactively share ideas for experience elevation.
• Document, record, and track learning in Learning Management System, as well as record and submit CE credit.
• Ensure L&D Training rooms and spaces are always on brand and look presentable.
• Support change management efforts by contributing to any needed coordination for programs.
• Inform supervisor of trends and escalating concerns related to tasks and assignments.
• Other duties as assigned.
  
  

Requirements/Qualifications

• Education Level: Bachelor’s Degree or equivalent work experience
• Professional experience of 1-2 years with transferrable skills in organizing and executing on programs and/or program work, managing logistics for customer/participant facing events or programs, project organization
• Independent decision making aligned to support organizational goals and strategy.
• Specializes in performing tasks based upon functional areas related to service, quality and/or productivity.
• Seeks opportunity for continuous improvement.
• Strong written and verbal communication skills; ability to interact with individuals at all levels of the organization.
• Very detail-oriented with strong organizational skills
• Proven analytical and problem-solving skills.
• Plans, organizes, and executes tasks and activities with urgency.
• Highly proficient in Microsoft Office Suite – i.e., multiple Outlook accounts, Word, Excel, OneNote, PowerPoint, etc. and SharePoint
• Operate office equipment, including copiers and computers.
• Required to meet position related productivity and quality standards along with all standard operating procedures set and communicated.
  
  

Starting Salary starting at $55,000

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  IT Services and IT Consulting

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