Learning & Development Program Manager

OP; Orlando (FL); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Health insurance

Vision insurance

Equal opportunity employer

Job summary

OP is seeking a forward-thinking Lead Business & Information Analyst to transform learning ecosystems and drive organizational growth in Orlando. You will design innovative learning solutions, leverage AI and instructional tech, and engage stakeholders to align programs with workforce priorities.

Responsibilities include analyzing needs, designing multi-format experiences, and leading high-visibility learning events while measuring ROI and impact.

Qualifications

• Five years of experience planning and implementing training programs and events.
• Experience presenting to a broad range of levels from early career talent to executive leadership.
• Excellent knowledge of MS Office tools, MS Teams, and MS Forms.
• Bachelor's Degree, education, or relevant field preferred.

Responsibilities

• Identify current and future learning needs through stakeholder consultation, workforce analysis, benchmarking, and industry research.
• Design, develop, deploy, and curate learning experiences across multiple formats and platforms, including ILT, hands-on learning, digital content, and LMS (e.g., D Learn).
• Leverage AI and instructional technologies to enhance the learning ecosystem, including workflow automation, learner feedback analysis, skill-gap identification, content summarization, personalization, and responsible AI adoption.
• Partner with leaders, stakeholders, and vendors to align learning solutions with workforce priorities, evaluate build/buy strategies, manage vendor relationships, support RFP processes, and ensure service quality.
• Develop and execute internal communications and marketing strategies to drive awareness, engagement, and adoption of learning programs while aligning with branding and strategic objectives.
• Lead planning and execution of high-visibility learning events, coordinating vendors, speakers, production partners, stakeholder communications, risk mitigation, and event operations.
• Provide consultative recommendations on learning strategies, connect resources across platforms and providers, and create cohesive learner journeys for capability development.
• Monitor learner engagement, operational performance, and ROI metrics to evaluate effectiveness and drive continuous improvement.

Education

Bachelor's Degree

Tools

Camtasia

Articulate

Adobe Creative Suite

Job description

Are you a forward-thinking Lead Business & Information Analyst passionate about transforming learning ecosystems and driving organizational growth? We are looking for a dynamic professional to join our team, leveraging cutting-edge technologies and strategic insights to design innovative learning solutions. If you thrive in a collaborative environment, excel at stakeholder engagement, and have a knack for harnessing AI and instructional tech to enhance workforce development, this opportunity is for you. Join us and make a lasting impact on our learning journey!

Responsibilities

• Identify current and future learning needs through stakeholder consultation, workforce analysis, benchmarking, and industry research.
• Design, develop, deploy, and curate learning experiences across multiple formats and platforms, including instructor-led training, hands-on learning, digital content, and learning management systems (e.g., D Learn).
• Leverage AI and instructional technologies to enhance the learning ecosystem, including workflow automation, learner feedback analysis, skill-gap identification, content summarization, personalization, and responsible AI adoption.
• Partner with business leaders, stakeholders, and vendors to align learning solutions with workforce priorities, evaluate build/buy strategies, manage vendor relationships, support RFP processes, and ensure service quality.
• Develop and execute internal communications and marketing strategies to drive awareness, engagement, and adoption of learning programs while maintaining alignment with enterprise branding and strategic objectives.
• Lead the planning and execution of high-visibility learning events, coordinating vendors, speakers, production partners, stakeholder communications, risk mitigation, and event operations.
• Provide consultative recommendations on learning strategies, connect learning resources across platforms and providers, and create cohesive learner journeys that support organizational capability development.
• Monitor learner engagement, operational performance, and ROI metrics to evaluate effectiveness and drive continuous improvement of learning programs and services.

Required Qualifications

• Five years of experience planning and implementing training programs and events.
• Experience working with and presenting to a broad range of levels from early career talent to executive leadership.
• Excellent knowledge of standard MS Office tools, MS Teams, and MS Forms.
• Bachelor s Degree, education, or relevant field preferred.

Desired Qualifications

• Experience with rapid instructional systems design (ISD) technology tools such as Camtasia or Articulate.
• Experience with Adobe Creative Suite.
• Experience working in technology with experience in internal XXX services capacity preferred.
• Experience with agile/scrum approaches to product development and delivery.

Benefits

• 401(k).
• Dental Insurance.
• Health insurance.
• Vision insurance.
• We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
• The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.

Additional Responsibilities

• Participate in OP monthly team meetings and participate in team-building efforts.
• Contribute to OP technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OP-Wiki/Knowledge Base.
• Provide status reports to OP Account Management as requested.

About Us

At OP, we help you harness the power of technology for maximum impact. A technology consulting and solutions company, we offer advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. For nearly two decades, we ve been challenging the status quo of the consulting industry, serving up fresh, ingenious thinking through a radically lean structure. Together, this strategy delivers unprecedented performance at an unparalleled pace for faster results that propel your business forward.