Learning & Development Manager Senior

Capgroup; Charlotte (NC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Bonuses & retirement contributions

Flexible work options

Professional development resources

Job summary

Capital Group is seeking a senior Learning & Development Manager to shape how associates and leaders build capabilities for today and the future. You will lead the learning talent development and knowledge management strategy, build a global team, and connect learning with performance support so employees apply new skills on the job.

You will partner across Investment Operations and enterprise teams to translate business priorities into scalable learning portfolios, governance, and measurable

Qualifications

• Demonstrated leadership of learning, talent development, knowledge management with strategy and execution.
• Expertise in performance consulting, learning solutions, and instructional design.
• Experience building and leading high-performing teams and coaching talent.

Responsibilities

• Lead learning talent development and knowledge management strategy across Investment Operations and enterprise partners.
• Turn business priorities into scalable learning experiences that improve readiness and performance.
• Measure impact and continually improve learning ecosystems using data and evidence.

Skills

Leadership in L&D

Performance consulting

Instructional design

Team leadership

Knowledge management

Learning portfolio governance

Stakeholder management

Data-driven decisions

Education

Bachelor's degree

Tools

Learning Management System

Knowledge platforms

Job description

\"I can be myself at work.\"

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

\"I can influence my income.\"

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

\"I can lead a full life.\"

You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.

Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options

Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love

Access on-demand professional development resources that allow you to hone existing skills and learn new ones

\"I can succeed as a Learning & Development Manager Senior at Capital Group.\"

As the Learning & Development Manager Senior supporting Investment Operations, you will shape how associates and leaders build the capabilities needed for today and the future. You will lead the learning talent development, and knowledge management strategy, build a new global team, and connect learning with trusted knowledge and performance support so associates can apply new skills in their work. Working across Investment Operations and with enterprise partners, you will turn business, workforce, and talent priorities into scalable experiences that improve readiness, adaptability, leader effectiveness, and business performance. You will bring deep learning solutions and knowledge management expertise, strong people leadership, sound business judgment, and an evidence-based approach to delivering measurable outcomes.

\"I am the person Capital Group is looking for.\"

• You have demonstrated leadership of learning, talent development, knowledge management, with accountability for both strategy and execution.
• You bring deep expertise in performance consulting, learning solutions, and instructional design, including needs assessment, design, development, implementation, and evaluation.
• You have built, led, and developed high-performing teams and can create clear expectations, coach talent, strengthen organizational capability, and establish accountability for outcomes.
• You translate business strategy, workforce priorities, and capability gaps into sequenced learning portfolios, knowledge practices, and scalable solutions.
• You have led complex portfolios and can establish governance, prioritize demand, manage budgets, capacity and external partners, and communicate investment trade-offs and risks to senior leaders.
• You are an influential consultant and partner who can diagnose needs, frame choices, advise senior leaders, and align stakeholders across business, HR, Knowledge Management, Technology, Data, and Risk.
• You use data and evidence to evaluate impact and continuously improve, and you understand how knowledge management, content governance, learning technology, responsible AI, risk, privacy, and controls contribute to an effective learning and knowledge ecosystem.
• You operate effectively in ambiguity and bring deep knowledge of knowledge management, content governance, learning technology, digital adoption, and responsible AI-enabled learning and knowledge capabilities.

Preferred Qualifications

• 10 years of experience in learning development
• Minimum of 8 years of experience as a people leader
• Knowledge management experience
• Bachelor's degree

\"I can apply in less than 4 minutes.\"

You've reviewed this job posting and you're ready to start the candidate journey with us.

\"I can learn more about Capital Group.\"

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives thr