Learning & Development Manager - Leadership Development

SupportFinity™; Milwaukee (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits program

Investing in employee training

$5,000 average investment per employee for training

Job summary

SupportFinity™ is seeking a Learning & Development Manager to lead the design and delivery of effective leadership development experiences. This role requires excellent communication skills and the ability to work closely with business leaders to identify skill gaps and foster leader growth.

The ideal candidate will have over 10 years of experience in Learning and Development and a proven track record in developing high-quality learning materials and facilitating engaging programs. Comprehensive benefits and opportunities to promote safety and quality are integral to our commitment to our employees.

Qualifications

• Experience in Leadership Development and Talent Management.
• Demonstrated ability to coach and develop a team.
• Ability to engage large groups confidently.

Responsibilities

• Lead the strategy and delivery of leadership development experiences.
• Support end-to-end leadership development programming.
• Serve as a coach and advisor for leaders.

Skills

Strong relationship building

Confidence in facilitation

Adult learning principles

Education

Bachelor’s degree in related field

10+ years experience in Learning and Development

Tools

Articulate Storyline 360

MS Office

Job description

As a Learning & Development Manager – Leadership Development, you will lead the strategy, design, and delivery of leadership development experiences that strengthen leader capability and support Michels’ business growth. This role partners closely with business leaders and HR Business Partners to identify skill gaps, build scalable development solutions, and ensure learning is applied on the job.

This position will be responsible for supporting leadership development programming end‑to‑end—needs analysis, program design, content creation, materials creation, facilitator guides, facilitation, and continuous improvement—while ensuring learning standards, tools, and content remain consistent and high quality. You will also serve as a trusted coach and advisor, supporting leaders and team members through development planning when appropriate and partnering with HR Business Partners on talent development processes. This role also provides direction and support to a team of L&D professionals, ensuring consistent delivery standards, strong stakeholder partnership, and follow‑through on program outcomes. Experience developing digital learning content (e.g., Articulate Storyline 360) is valued to support blended and scalable leadership development.

Strong relationship building, confidence in facilitation, and the ability to create practical, hands‑on learning that drives behavior change are essential for success. It is essential to be positive and self‑motivated with a high degree of responsibility, confidentiality, and accountability to be successful in the role. Individuals must present themselves in a professional manner in all interactions, work under limited supervision, and leverage your expertise in coaching to foster growth, enhance performance, and support career development.

• We are consistently ranked among the top 10% of Engineering News‑Record’s Top 400 Contractors
• Our steady, strategic growth revolves around a commitment to quality
• We are family owned and operated
• We invest an average of $5,000 per employee on training each year
• We reward hard work and dedication with limitless opportunities
• We believe it is everyone’s responsibility to promote safety, regardless of job titles.
• We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long‑Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.

Why you?

• You thrive in fast-paced environments under tight deadlines
• You relish new challenges and evolving technology
• You enjoy collaborating and communicating with your teammates
• You like to know your efforts are noticed and appreciated
• You pride yourself on your planning and organizational skills
• You exceed in your ability to handle multiple projects at once

What it takes:

• Bachelor’s degree in related field, 10+ years’ experience in Learning and Development, Leadership Development, Talent Management, or related experience (or equivalent combination)
• Strong utilization of adult learning principles, instructional design, and talent development strategies; ability to create practical, hands‑on learning experiences
• Demonstrated experience leading and developing a team (direct or dotted‑line leadership), including setting priorities, coaching, and driving accountability for outcomes
• High‑level coaching and consultation experience (supporting leader growth and development planning)
• Excellent communication skills; strong facilitation/presentation capability and ability to engage large groups confidently
• Advanced MS Office skills; ability to create high‑quality learning materials (slides, guides, tools)
• Experience developing digital learning content and interactive e‑learning; proficiency with Articulate Storyline 360 is desired

AA/EOE/M/W/Vet/Disability