Learning & Development Manager

Egreenservices; Frisco (TX); Hybrid; USD 102,000 - 142,000; Full time

Benefits offered by this job

Hybrid work

Paid learning days

Mentor for Storyline growth

Job summary

Salesforce in Frisco, TX is seeking a Learning & Development Manager who balances Special Education and Universal Design for Learning, translating years of experience into effective learning programs.

You will lead safety practices, ensure alignment with briefs, and connect work to Salesforce metrics while guiding the Frisco site operations and improving training delivery, including Articulate Storyline growth.

Qualifications

• Empathy that helps deliver tough feedback effectively.
• Strong multitasking while maintaining quality and deadlines.
• Willingness to relocate to Frisco, TX or work remotely when needed.

Responsibilities

• Follow safety protocols and best practices at all times.
• Question the brief when the brief doesn't match reality.
• Tie general effort back to a Salesforce metric.
• Read the room and adjust how you pitch training to each audience.
• Keep Salesforce's Frisco, TX site running while improvements ship underneath.
• Own the day-to-day rhythm of general work across our Frisco, TX operation.

Skills

Empathy

Multitasking

Adaptability

Job description

On any given day, the Learning & Development Manager at Salesforce juggles Special Education and Universal Design for Learning, and somehow makes both look deliberate. Trade 6 years of IEP Development for $102,000 - $142,000 and you also get general ownership and a Salesforce crew that wants you to win.

Key Responsibilities

• Follow safety protocols and best practices at all times
• Question the brief when the brief doesn't match reality
• Tie general effort back to a number Salesforce cares about
• Read the room and adjust how you pitch Blackboard to each audience
• Keep Salesforce's Frisco, TX site running while improvements ship underneath
• Own the day-to-day rhythm of general work across our Frisco, TX operation

What You'll Bring

• The kind of empathy that makes hard feedback land softly
• Strong multitasking ability without sacrificing quality
• Comfort being the newest person in the room and the loudest in the notes
• Willingness to relocate to Frisco, TX, or to make remote work

Salesforce turned a frustration with general into a mentorship-focused business that now serves customers far beyond TX. Burnout is treated as a system bug at Salesforce, not a badge of slow-to-anger honor.

This Frisco, TX role comes with $102,000 - $142,000, hybrid work, paid learning days, and a mentor focused on your Articulate Storyline growth.

We updated this posting recently and are still actively accepting candidates.