Learning & Development Intern

Jackalope Digital LLC; New York, Northern (NY, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Coinbase is seeking a Learning Intern to help design, deliver, and improve programs that unlock growth for every employee. You will build AI-powered learning content and coordinate high-impact sessions, working at the intersection of instructional design and emerging AI capabilities.

You will analyze program data to surface insights, maintain documentation, and support learning initiatives in a remote-first environment with quarterly in-person surges.

Qualifications

• Pursuing a degree or certificate in adult education, HR, organizational psychology, instructional design, or related field.
• Proficient in Google Workspace (Slides, Sheets, Docs) with ability to create polished slide decks and written materials.
• Experience in administrative, coordination, or operations roles handling multiple concurrent tasks with competing deadlines.
• Hands-on experience using generative AI tools (e.g., ChatGPT, Gemini, Claude) and ability to articulate when AI output requires human judgment.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Responsibilities

• Build and iterate learning content (presentations, guides, videos, Confluence pages) using AI tools to accelerate development cycles and improve content quality.
• Coordinate and produce instructor-led learning sessions and L&D offsites from scheduling through day-of execution, managing logistics and audience engagement.
• Prototype AI-assisted learning experiences such as adaptive practice exercises, AI-generated scenario simulations, or on-demand skill-building resources.
• Analyze program evaluation and engagement data using AI-assisted methods to surface insights and recommend improvements to learning experiences.
• Maintain accurate program documentation and communication channels, ensuring employees can easily discover and access learning opportunities.

Skills

Google Workspace

Instructional design

AI tooling

Time management

Education

Degree or certificate in adult education / HR / organizational psychology / instructional design

Tools

ChatGPT

Gemini

Claude

Job description

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” Learn more about working at Coinbase.

This is a 12-week internship during summer 2027.

As a Learning Intern on the Coinbase Learning team within the People organization, you'll help design, deliver, and improve the programs that unlock growth for every Coinbase employee. You'll build AI-powered learning content, coordinate high-impact programs, and use data to drive measurable improvements across our learning portfolio, working at the intersection of instructional design and emerging AI capabilities.

What you'll do:

• Build and iterate learning content (presentations, guides, videos, Confluence pages) using AI tools to accelerate development cycles and improve content quality
• Coordinate and produce instructor-led learning sessions and L&D offsites from scheduling through day-of execution, managing logistics and audience engagement
• Prototype AI-assisted learning experiences such as adaptive practice exercises, AI-generated scenario simulations, or on-demand skill-building resources
• Analyze program evaluation and engagement data using AI-assisted methods to surface insights and recommend improvements to learning experiences
• Maintain accurate program documentation and communication channels, ensuring employees can easily discover and access learning opportunities

Required Skills and Experience:

• Currently pursuing a degree or certificate in adult education, HR, organizational psychology, instructional design, or a related field
• Demonstrated proficiency in Google Workspace (Slides, Sheets, Docs) with experience building polished slide decks and written materials
• Prior experience in an administrative, coordination, or operations role where you managed multiple concurrent tasks with competing deadlines
• Hands-on experience using generative AI tools (e.g., ChatGPT, Gemini, Claude) to draft, edit, or design content, with the ability to articulate when AI output requires human judgment
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

Pay Transparency Notice:

Depending on your work location, the target hourly rate for this position can range as detailed below.

Hourly Rate: $40—$40 USD

Position ID: P78054

#LI-Hybrid

Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.