Learning & Development Coordinator

Million Air; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Million Air is seeking a Learning & Development Coordinator to support the design, delivery, and continuous improvement of training programs. You will develop engaging materials, coordinate sessions, and assist employees and leaders in their development journey.

You'll work primarily in an office environment with occasional travel to Million Air locations, collaborating with Talent, HR, and operations teams. This entry-level role offers growth in instructional design and learning technology.

Qualifications

• Required: high school diploma or equivalent.
• Strong written and verbal communication and organizational skills.
• Basic proficiency with Microsoft Office.
• Preferred: experience creating training content and using design tools.

Responsibilities

• Develop and update training materials, presentations, videos, and e-learning content.
• Support employee development and career growth programs.
• Coordinate training schedules, instructors, and resources.
• Gather feedback and measure training effectiveness for improvements.
• Support learning technology and LMS systems.

Skills

Strong written and verbal comms

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Associate or bachelor's degree in HR, Organizational Development, Education, Instructional Design, Business, Communications, or related field

Tools

Canva

Vyond

Articulate

LMS platforms

Job description

Joining the Million Air team marks the beginning of an extraordinary journey in the world of aviation. As a part of our dedicated and passionate team, you’ll immerse yourself in a culture of excellence, innovation, and continuous learning. With access to state-of-the-art facilities, cutting-edge technology, and unparalleled mentorship, you’ll hone your skills and grow as an aviator.

Whether you’re on the ground or in the air, Million Air offers a dynamic and supportive environment where your passion for aviation can truly take flight, opening doors to endless opportunities and a rewarding career.

“Once you have tasted flight, you will forever walk the earth with your eyes turned skyward, for there you have been, and there you will always long to return.” – Leonardo DaVinci

Management and Corporate Careers

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Customer Service Professionals

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In food and beverage at an FBO, your role is to provide culinary and hospitality services to customers. Responsibilities include preparing and serving food, taking orders, and ensuring a positive dining experience

The Learning & Development Coordinator is an entry-level position responsible for supporting the development, coordination, delivery, and continuous improvement of Million Air's employee training and development programs. This position focuses on creating engaging learning experiences, enhancing existing training materials, coordinating training activities, and supporting employees and leaders throughout their development journey. This role is designed as a developmental position for an individual who is passionate about learning, training, employee development, instructional design, and creating engaging educational experiences. The successful candidate will progressively develop the knowledge and skills necessary to independently manage training programs and learning initiatives.

Responsibilities & Duties

Training Development

• Create and update training presentations, videos, online training, guides, job aids, quizzes, and other learning materials or digital learning content
• Help develop new training programs based on organizational needs
• Improve existing training to make it more engaging and effective
• Work with subject matter experts to ensure training content is accurate
• Maintain organized training materials and resources

Employee Development

• Support employee development and career-growth programs
• Help create learning paths and development opportunities
• Assist with onboarding and new-hire development programs
• Support leadership, customer service, safety, compliance, and operational training

Training Coordination

• Coordinate training schedules, participants, instructors, and materials
• Track required and recurring training
• Maintain accurate training records
• Assist with training sessions and learning events
• Communicate training information to employees and managers

Training Improvement

• Gather feedback from employees and managers about training
• Identify opportunities to improve training programsHelp measuring training effectiveness
• Keep training materials current and relevant
• Research new training methods, tools, and technology

Learning Technology

• Support the use of the company's learning and training systems
• Create digital learning materials using tools such as PowerPoint, Canva, Vyond, Microsoft Forms, or similar platforms
• Assist with online courses, assessments, surveys, and training resources

Team & Employee Support

• Provide professional support to employees and managers regarding training and development
• Work collaboratively with Talent, HR, and operational teams
• Communicate effectively with employees at all levels of the organization
• Ability to learn instructional design and training principles
• Ability to create engaging presentations and training materials.
• Excellent verbal, written, presentation, and interpersonal communication skills
• Ability to present information and attention to detail
• Ability to manage multiple projects and deadlines

Reporting Relationship

This position reports to the Chief Operating Officer

Primarily an office and training environment with occasional work in Million Air FBO locations, hangars, operational areas, and other training environments

Physical Demands

• Ability to work at a computer for extended periods
• Frequent use of computer, telephone, and video-conferencing equipment
• Ability to occasionally lift and carry up to 25 pounds
• Ability to move throughout training and operational environments as needed

Position Type & Hours

• Full-time position. Non-Exempt
• May require evenings, weekends, holidays, and on-call availability
• Ability to work flexible and extended hours
• Occasional evenings, weekends, or extended hours may be required for training events or organizational needs

Travel

Occasional travel may be required to support Million Air locations, training events, and company initiatives.

Education, Experience & Qualifications

Required

• High school diploma or equivalent
• Strong written and verbal communication skills
• Strong organizational skills
• Basic proficiency with Microsoft Office

Preferred

• Associate or bachelor's degree in Human Resources, Organizational Development, Education, Instructional Design, Business, Communications, or related field
• 0-2 years of experience in training, L&D, HR, education, or related field
• Experience creating presentations, videos, e-learning, or other training content
• Experience with Canva, Vyond, Articulate, LMS platforms, or similar tools
• Aviation, hospitality, customer service, or operations experience

Additional Eligibility Qualifications

• Ability to pass background check
• Ability to pass a drug screen
• Valid driver's license with acceptable driving record

AAP/EEO Statement

Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled.

Disclaimer

This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities. Duties may change at any time with or without notice.