Learning & Development Consultant - Data Centers

CBRE; Charleston (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

CBRE seeks a Quality and Compliance Consultant to guide continuous improvement and ensure delivery of contractual services across sites. You will lead training, monitor effectiveness, and coordinate with site leadership to mobilize new locations, aligning with CBRE's values.

The role emphasizes collaboration with Operational Excellence and Tooling teams to produce consistent, compliant training materials and protocols.

Qualifications

• Bachelor's Degree preferred with 5-8 years of relevant experience.
• Ability to exercise judgment based on analysis of multiple sources of information.
• Willingness to take a new perspective on existing solutions.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Organizational skills with an advanced inquisitive mindset.
• Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.

Responsibilities

• Lead and track training of all client standards, tooling, and operational excellence expectations.
• Lead training and compliance for tooling usage.
• Work collaboratively with client Operational Excellence and Tooling teams to ensure consistent, efficient, and compliant training materials and protocols across all sites.
• Apply proper programs, tools, and resources to assist in training contingent workforce.
• Drive continual improvement demonstrating improvement in compliance.
• Develop and maintain comprehensive training curricula and documentation for new hires and ongoing skill development.
• Monitor and report on training effectiveness and completion rates, identifying areas for process optimization.
• Coordinate with site leadership to schedule and facilitate training sessions for new site mobilizations.
• Report training compliance status to internal and external clients during review meetings. Escalate and notify the company and client management of quality and compliance issues.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.

Skills

Training & onboarding

Analytical thinking

MS Office

Education

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Quality and Compliance Consultant, you will be responsible for guiding and participating in continuous improvement objectives.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Lead and track training of all client standards, tooling, and operational excellence expectations

• Lead training and compliance for tooling usage

• Work collaboratively with client Operational Excellence and Tooling teams to ensure consistent, efficient, and compliant training materials and protocols across all sites.

• Apply proper programs, tools, and resources to assist in training contingent workforce

• Drive continual improvement demonstrating improvement in compliance,

• Develop and maintain comprehensive training curricula and documentation for new hires and ongoing skill development.

• Monitor and report on training effectiveness and completion rates, identifying areas for process optimization.

• Coordinate with site leadership to schedule and facilitate training sessions for new site mobilizations.

• Report training compliance status to internal and external clients during review meetings. Escalate and notify the company and client management of quality and compliance issues.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.

What You’ll Need:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• Ability to exercise judgment based on the analysis of multiple sources of information.

• Willingness to take a new perspective on existing solutions.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Organizational skills with an advanced inquisitive mindset.

• Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values In Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and
Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)