Learning & Dev Specialist (ID)

Health Care Service Corp.; Richardson (TX); Hybrid; USD 55,900 - 123,500; Full time

Job summary

Health Care Service Corporation is seeking a Learning & Development Specialist to design and build engaging learning solutions that translate strategies into scalable learner experiences. This role centers on instructional design, visual storytelling, and development with Articulate Suite and Vyond.

Ideal candidates have a Bachelor's degree plus 2 years of related experience or 6 years in the field, with strong communication and stakeholder collaboration skills.

Qualifications

• Bachelor’s degree and 2 years of experience in instructional design, performance consulting, and/or development OR 6 years of experience in instructional design, performance consulting, and/or development.
• Knowledge of adult learning principles and emerging instructional design trends.
• Demonstrated knowledge of instructor-led and eLearning design.
• Effective communication in visual, verbal, and written form. Technical aptitude and analytical skill set.
• Sound inductive and deductive reasoning.
• Analyze information and evaluate results to identify appropriate solutions.
• Overcome obstacles by developing solutions to meet individual and departmental goals.
• Ability to work with multiple internal and external customers, senior management, subject matter experts.

Responsibilities

• Design, develop, and build high-quality learning solutions translating strategies into learner experiences.
• Own solutions from concept through development using Articulate and Vyond.
• Collaborate with SMEs and stakeholders to ensure quality and real-world application.

Skills

Instructional design

Performance consulting

Development

Adult learning principles

Instructor-led design

eLearning design

Communication

Analytical skills

Stakeholder management

Education

Bachelor's degree

Master’s degree

Tools

Articulate Suite

Vyond

Job description

Job Summary

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

The Learning & Development Specialist is responsible for designing, developing, and building high-quality learning solutions that translate established learning strategies and architectures into engaging, scalable, and impactful learner experiences. This role executes within the development lifecycle, owning how solutions are brought to life through strong instructional design application, visual storytelling, and technical development (primarily Articulate suite and Vyond). This role ensures that solutions are built with input from SMEs and stakeholders, meeting quality requirements, aligned to enterprise standards, and optimized for learner engagement and real-world application.

Required Job Qualifications

• Bachelor’s degree and 2 years of experience in instructional design, performance consulting, and/or development OR 6 years of experience in instructional design, performance consulting, and/or development.


• Knowledge of adult learning principles and emerging instructional design trends.


• Demonstrated knowledge of instructor-led and eLearning design.


• Effective communication in visual, verbal, and written form Technical aptitude and analytical skill set.


• Sound inductive and deductive reasoning.


• Analyze information and evaluate results to identify appropriate solutions.


• Overcome obstacles by developing solutions to meet individual and departmental goals.


• Ability to work with multiple internal and external customers, senior management, subject matter experts.

Preferred Job Qualifications

• Master’s degree in human resource development, Organizational Development, or Instructional Design


• Familiarity with Learning & Talent Management Systems


• 1 year learning and development experience in a corporate or business setting


• This is a Flex (Hybrid) role: 3 days in office; 2 days remote.

#LI-Hybrid #LI-AS1

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work.

• From health and wellness benefits


• 401(k) savings plan


• pension plan


• paid time off


• paid parental leave


• disability insurance


• supplemental life insurance


• employee assistance program


• paid holidays


• tuition reimbursement


• plus other incentives

We offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range $55,900.00 - $123,500.00 Exact compensation may vary based on skills, experience, and location. Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. Join our Talent Community.

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families.

As an industry leader, HCSC also has been helping to make the health care system work better for all Americans.

To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.

Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions.

We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace.

Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to \"candidate home\" to view your job submissions.

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.