Learning Consultant – Technology, Digital, Product, Data & Analytics

Jobtailor; Arizona; On-site; USD 110,000 - 170,000; Full time

Job summary

Jobtailor is seeking a senior Learning & Development strategist to lead the enterprise AI upskilling program across Technology, Digital, and Product lines. You will shape the capability roadmap, engage with business leaders, and drive investment decisions to build credible, scalable AI-ready workforce.

You will partner with Sr. Learning Consultants to translate business challenges into concrete learning solutions, while ensuring governance and measurable outcomes across the organization.

Qualifications

• Bachelor’s degree in business, human resources, or related field, or equivalent work experience
• Six or more years of learning and development, HR, or business experience
• Demonstrated knowledge of AI/ML concepts, generative AI tools, and their business application
• Proven track record of supporting learning strategy at an enterprise or large business unit scale
• Experience directing vendors, instructional designers, or content partners to execute learning solutions; ability to provide clear creative and strategic direction
• Excellent written and verbal communication skills; ability to build compelling narratives and business cases for learning investments
• Master's degree in Organizational Development, Business Administration, or a related field
• Certification in talent development strategy (e.g., ATD CPTD), consulting, or AI/data literacy
• Experience in financial services, banking, or a similarly regulated industry
• Familiarity with Microsoft Copilot, Azure AI Studio, or similar enterprise AI platforms and their workforce adoption patterns
• Experience with Learning Experience Platforms (LXP), skills intelligence tools, or AI-powered learning technologies from a strategy and governance perspective
• Background working alongside or embedded with Technology, Digital, and Product organizations as an HR/L&D business partner
• Experience demonstrating strong executive presence and building multi-year learning roadmaps for senior leadership

Responsibilities

• Execute the learning strategy and roadmap for assigned Technology Learning and Digital/Product business lines and their strategic roadmap for capability development
• Support enterprise-wide AI upskilling strategy spanning foundational AI literacy, role-based application tracks, and advanced practitioner pathways
• Conduct ongoing strategic needs assessments in partnership with Sr. Learning Consultants and business leaders
• Contribute to a dynamic AI Learning Strategy and Roadmap reflecting emerging tools and evolving roles
• Stay current on AI trends and translate insights into proactive learning strategies
• Serve as L&D advisor for Technology, Digital, Product, and Data & Analytics leaders
• Proactively engage stakeholders to surface capability needs and influence learning investments
• Partner with Sr. Learning Consultants to translate challenges into learning solutions and gain sponsorship
• Represent Learning & Development in AI working groups and governance councils
• Partner with HR and Talent teams to align strategy with career architecture and planning
• Support learning solution architecture with Instructional Designers on modalities and platforms
• Commission and direct instructional designers, content developers, and vendors with clear briefs
• Manage vendor relationships and ensure outcomes
• Provide insights to maintain current and relevant learning content
• Evaluate emerging learning technologies and make platform investment recommendations
• Define KPIs and evaluation frameworks; report program performance to senior leaders
• Synthesize LMS/LXP analytics and stakeholder input to evolve strategy
• Provide executive-ready reporting and recommendations; escalate risks with mitigations

Skills

AI/ML concepts

Generative AI

Stakeholder engagement

Vendor management

Executive storytelling

Communication

Strategic planning

Education

Bachelor's degree in business or related field

Master's degree in Organizational Development or related field

ATD CPTD / AI literacy certs

Tools

LMS

LXP

Microsoft Copilot

Azure AI Studio

Job description

• Execute the learning strategy for assigned Technology Learning and Digital/Product business lines and their strategic roadmap for capability development.
• Support enterprise-wide AI upskilling strategy spanning foundational AI literacy, role-based application tracks, and advanced practitioner pathways — aligned to U.S. Bank's AI adoption goals and regulatory environment.
• Conduct ongoing strategic needs assessments in partnership with Sr. Learning Consultants and business leaders to identify skill gaps, prioritize learning investments, and define success metrics.
• Contribute to a dynamic AI Learning Strategy and Roadmap that reflects emerging tools (e.g., Microsoft Copilot, generative AI platforms), evolving roles, and the competitive talent landscape.
• Stay current on AI trends, responsible AI practices, and the evolving skills landscape; translate insights into proactive, forward-looking learning strategies before business partners feel the need.
• Serve as one of the L&D points of contact and trusted advisor for Technology, Digital, Product, and Data & Analytics leaders — owning the relationship and representing the full capabilities of the L&D organization.
• Proactively engage stakeholders to surface emerging capability needs, influence learning investment decisions, and ensure learning strategy is integrated into broader talent and business plans.
• Partner with Sr. Learning Consultants to translate ambiguous business challenges into clearly scoped learning solutions; build compelling business cases and gain executive sponsorship for strategic programs.
• Represent Learning & Development in cross-functional AI working groups, technology leadership forums, and governance councils — bringing a credible L&D perspective to enterprise-level conversations.
• Partner with HR Business Partners, Talent Management, and Workforce Planning to connect learning strategy to career architecture, succession planning, and organizational capability goals.
• Support the learning solution architecture for assigned business lines — working with Instructional Designers to determine the right mix of modalities, vendors, internal resources, and platforms to meet strategic objectives.
• Commission and direct instructional designers, content developers, and external vendors to execute against the defined strategy; provide clear briefs, feedback, and quality standards.
• Manage vendor and third-party partner relationships — evaluating offerings, negotiating scope, and holding partners accountable to outcomes.
• Provide insights into the learning portfolio for Technology and Digital/Product audiences, ensuring content remains current, relevant, and aligned to business priorities.
• Partner with Sr. Learning Consultants to evaluate emerging learning technologies and AI-powered tools; make recommendations on platform investments and capability expansions that serve the strategy.
• Define KPIs and evaluation frameworks for all learning strategies; own the narrative on learning effectiveness and business impact for assigned domains.
• Synthesize data from multiple sources (LMS/LXP analytics, stakeholder feedback, business performance indicators) to generate insights and continuously evolve the learning strategy.
• Provide insights to produce executive-ready reporting and strategic recommendations; may present to senior leaders and L&D leadership on program performance, emerging needs, and investment priorities.
• Identify and escalate risks to learning strategy execution; recommend mitigation plans and communicate proactively with stakeholders.

Requirements

• Bachelor’s degree in business, human resources, or related field, or equivalent work experience
• Six or more years of learning and development, HR, or business experience
• Demonstrated knowledge of AI/ML concepts, generative AI tools, and their business application; ability to engage credibly with technical stakeholders on AI topics
• Proven track record of supporting learning strategy at an enterprise or large business unit scale
• Experience directing vendors, instructional designers, or content partners to execute learning solutions; ability to provide clear creative and strategic direction
• Excellent written and verbal communication skills; ability to build compelling narratives and business cases for learning investments
• Master's degree in Organizational Development, Business Administration, or a related field
• Certification in talent development strategy (e.g., ATD CPTD), consulting, or AI/data literacy (e.g., Google AI Essentials, Microsoft AI-900)
• Experience in financial services, banking, or a similarly regulated industry
• Familiarity with Microsoft Copilot, Azure AI Studio, or similar enterprise AI platforms and their workforce adoption patterns
• Experience with Learning Experience Platforms (LXP), skills intelligence tools, or AI-powered learning technologies from a strategy and governance perspective
• Background working alongside or embedded with Technology, Digital, and Product organizations as an HR/L&D business partner
• Experience demonstrating strong executive presence and building multi-year learning roadmaps for senior leadership

Core Competencies

Demonstrates expertise in developing and executing learning strategies aligned with AI adoption goals, utilizing generative AI tools and learning experience platforms. Proven ability to engage stakeholders, manage vendor relationships, and synthesize data to drive impactful learning solutions.