Learning Automations & Systems Specialist

Life.Church; Edmond (OK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid parental leave

Comprehensive Medical, Dental, and Vision insurance

Generous 401(k) retirement plan

Casual dress and work environment

Development dollars for professional growth

Job summary

Life.Church seeks a Learning Automations & Systems Specialist to manage platforms, data systems, and automations that support scalable learning experiences. The role focuses on operational efficiency and improving learning outcomes through technology.

Key responsibilities include managing backend operations for various platforms, automating processes, and improving data reporting visibility for the Learning Team.

This position requires strong communication skills, technical aptitude, and a commitment to Life.Church's mission.

Qualifications

• Proven experience in platform administration, systems operations, data reporting, or a related technical role.
• Experience with LMS platforms, CMS/intranet tools, email audience management, or project management systems preferred.

Responsibilities

• Manage backend operations of Staff Portal, LMS, and Mailchimp.
• Eliminate manual handoffs and duplicate data entry.
• Build and maintain recurring reports on staff learning engagement.

Skills

Excellent verbal, written, and interpersonal communication skills

Strong technical aptitude

Ability to identify inefficiencies

Strong analytical and data skills

Ability to manage multiple priorities

Passion for enabling a high-functioning team

Education

High School Diploma or GED

Bachelor's degree in related field preferred

Tools

LMS platforms

CMS/intranet tools

Email audience management

Project management systems

Job description

Life.Church wants to make a lasting difference in your life, in our community, and in the world. Our mission is to lead people to become fully devoted followers of Christ. That's how we’re able to make a difference, and it's the driving force behind everything we do.

The Learning Automations & Systems Specialist is primarily responsible for managing the Learning Team's platforms, data systems, and automations to support scalable learning experiences across Life.Church. This role ensures data accuracy, improves operational efficiency through technology solutions, and provides insights to Learning Team leadership. The Specialist develops and maintains the infrastructure that supports learning initiatives and organizational growth.

The Specialist utilizes their skillset to deliver outcomes that align with the direction of their team to further Life.Church’s mission and to reach people for Christ.

What You’ll Do

Own Platform Operations and Systems

• Manage backend operations of Staff Portal, LMS, and Mailchimp, including user accounts, orgstructure updates, and platform access management.
• Ensure all three platforms are accessible and accurately reflect current org structure, includingnew staff, transitions, team changes, and location updates across 46+ locations and everyCentral team.
• Own the integrations that connect the Learning Team's platforms to organizational systems ofrecord, including the IT/HR data sync to the LMS and Staff Portal.
• Partner with IT and Data Insights to maintain integration integrity and ensure data flowsaccurately between systems as the org grows and changes.
• Serve as the primary point of contact for platform vendors, manage tickets, feature requests, androadmap conversations in partnership with Learning Team leadership.
• Perform regular platform audits to identify accuracy gaps, outdated content, and configurationissues before they become problems flagged by leadership.
• Train and support Learning Team members on platform tools so the whole team benefits fromnew capabilities, current trends, and improved ways of working within existing systems.
• Partner with Content and Media Production functions of Learning Team to identify connectionsbetween the team’s growing tool set and build the bridges between them.

Improve System Automation and Processes

• Eliminate manual handoffs, duplicate data entry, and workarounds across the team’s tool stackto return capacity to the team for higher-value work.
• Evaluate and pilot AI and emerging technology capabilities that could improve the team’sworkflows and the quality of staff learning experiences.
• Identify how platform and technology capabilities can improve what staff encounter as learners,and partner with Learning Team functions to apply those improvements.
• Own LMS completion tracking and reporting and partner with LT Events Manager for event andsession attendance data to deliver regular, usable data to leadership for strategic decisions.

Own Data Reporting and Learning Engagement Visibility

• Partner with Learning Team leadership and HR/Data Insights to create visibility of staff learningjourney data.
• Build and maintain recurring reports that give team leaders visibility into how their teammembers engage with required and optional learning.
• Surface Staff Portal content engagement data to Team Space owners so Central teams can seehow their resources are being used across the organization.
• Work toward a consolidated Learning Team dashboard that gives leadership and the broaderLearning & Development Group a consistent, real-time view of engagement and platformperformance.
• Shift the team from reactive data delivery to proactive insight, identifying gaps, trends, andopportunities before they are requested.
• Support Asana project management infrastructure, including project templates, recurring projectsetup, and workflow improvements.
• Maintain and improve team-wide operational processes, including onboarding systems, eventprep tools, and internal resource organization.
• Support the Production Manager with tech setup and execution for learning events, serving as acapable partner for in-person, virtual, and hybrid sessions.
• Evaluate and improve team workflows as the organization and platform landscape evolve.

Skills Needed to Succeed

• Excellent verbal, written, and interpersonal communication skills to clearly explain technicalprocesses and foster cross-functional partnerships.
• Strong technical aptitude with the ability to learn, configure, and manage complex platforms andintegrations with minimal guidance.
• Ability to identify inefficiencies and build practical solutions through automation, scripting, or toolconfiguration.
• Strong analytical and data skills; ability to organize, interpret, and communicate engagementdata in a clear and actionable way.
• Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
• Passion for enabling a high-functioning team by removing friction, improving systems, andmaking the infrastructure invisible.
• High School Diploma or GED.
• Bachelor's degree in related field preferred.
• Proven experience in platform administration, systems operations, data reporting, or a relatedtechnical role.
• Experience with LMS platforms, CMS/intranet tools, email audience management, or projectmanagement systems preferred.

Benefits We Offer

• Paid parental leave, including maternity, paternity, and adoption leave.
• Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons.
• Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health.
• Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase.
• Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.
• Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.
• Generous 401(k) retirement plan allowing a team member to have up to 12.5%(includingemployee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment!
• $160 annually in development dollars for team members to invest in their professional growth.
• Casual dress and work environment.
• And much more!

Our Beliefs, Culture, and Commitment to Diversity

At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual’s capacity to represent Life.Church’s beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church.

While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page.

All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.