Learning and Development Training Specialist

City of Bellevue, Washington; Bellevue (WA); Hybrid; USD 75,000 - 95,000; Full time

Job summary

The City of Bellevue seeks a dynamic Learning and Development Training Specialist to support HR objectives by administering training programs, LMS and performance systems, and tuition reimbursement. The role requires independent judgment to deliver citywide orientation, trainings, and job aids while coordinating vendor contracts and cross-functional requests.

This position focuses on system configuration, user support, and process improvements to ensure compliant, efficient program delivery for

Qualifications

• Knowledge of human resources program and system administration
• Awareness of applicable policies, contracts, plan requirements, and compliance obligations
• Experience with vendor, records, data, and transaction management
• Experience with training, communications, and customer support practices

Responsibilities

• Coordinates day-to-day administration of the Learning Management System (LMS), Performance Management System, and Tuition Reimbursement Program.
• Maintains system configuration, permissions, records, content, data, and recurring updates and troubleshoots user or process issues.
• Coordinates vendor contracts, invoices, payments, service requirements, and stakeholder communications.
• Develops and delivers citywide orientation, trainings, job aids, training, program communications, and customer support for employees, managers, or participants.
• Facilitates year-round performance management processes, back-end system set up and training.
• Manages required training assignments to ensure compliance.
• Processes and reviews program applications, enrollments, reimbursements, claims, or transactions for compliance with applicable requirements.
• Coordinates meetings, agendas, materials, reports, audits, and board or committee activities associated with assigned programs.
• Researches issues, recommends operational improvements, and participates in cross-functional projects and system initiatives.
• Performs related work as required.

Skills

Administering enterprise systems

Vendor coordination

Troubleshooting

Training development

Education

Bachelor's degree in human resources, business administration, communications, psychology, or a related field

Job description

New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Job Summary

The City of Bellevue is seeking a dynamic and experienced Learning and Development Training Specialist to support the city's Human Resources objectives through the effective administration of training, development, performance management, and tuition reimbursement programs. This position manages administration, user support and configuration of core L&D systems including the Learning Management System (LMS) and Performance Management System. This role requires independent judgment to research and deliver citywide orientation and trainings, build job aids, oversee vendor contracts, and support cross-functional requests.

If you're energized by helping people learn, improving systems, and making processes work better for everyone, this is your opportunity to make a meaningful impact on a community-focused organization that values innovation, collaboration, and growth.

Essential Duties And Responsibilities

• Coordinates day-to-day administration of the Learning Management System (LMS), Performance Management System, and Tuition Reimbursement Program.
• Maintains system configuration, permissions, records, content, data, and recurring updates and troubleshoots user or process issues.
• Coordinates vendor contracts, invoices, payments, service requirements, and stakeholder communications.
• Develops and delivers citywide orientation, trainings, job aids, training, program communications, and customer support for employees, managers, or participants.
• Facilitates year-round performance management processes, back-end system set up and training.
• Manages required training assignments to ensure compliance.
• Processes and reviews program applications, enrollments, reimbursements, claims, or transactions for compliance with applicable requirements.
• Coordinates meetings, agendas, materials, reports, audits, and board or committee activities associated with assigned programs.
• Researches issues, recommends operational improvements, and participates in cross-functional projects and system initiatives.
• Performs related work as required.

This role works under the general direction of a supervisor or manager; exercises independent judgment in decision-making within the context of existing policies, procedures, and precedents. No formal supervisory responsibilities.

Qualifications

Knowledge

• Human resources program and system administration
• Applicable policies, contracts, plan requirements, and compliance obligations
• Vendor, records, data, and transaction management
• Training, communications, and customer support practices

Skills

• Administering enterprise systems and specialized programs
• Coordinating vendors, contracts, boards, and stakeholders
• Troubleshooting processes and maintaining accurate records
• Developing training, job aids, reports, and communications

Abilities

• Apply complex requirements to individual cases
• Work independently and recognize issues requiring escalation
• Protect sensitive information and maintain data accuracy
• Manage multiple recurring deadlines and projects

Education And Experience

• Bachelor's degree in human resources, business administration, communications, psychology, or a related field.
• Three or more years of experience in human resources, system administration, contract administration, learning and development, or related program work is required. Any equivalent combination of education and experience that provides the required knowledge, skills, and abilities may be considered where permitted by City policy.

Supplemental Information

Physical Demands

• Work involves walking, talking, sitting, hearing, using hands to handle, feel, or operate objects, tools, or controls, and reaching with hands and arms.
• Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color differentiation, and the ability to adjust focus.
• The employee may be required to push, pull, lift, and/or carry up to 10 pounds.
• Work may periodically require the employee to climb, balance, bend, stoop, kneel, crouch, and/or crawl.

Work Environment

• The noise level in the work environment is usually moderately quiet while in the office.
• Work environment is frequently in an office or similar indoor environment.
• Work may occasionally involve exposure to individuals who are hostile or irate.

Flexible/Hybrid Working

A hybrid work schedule is available for this position after an orientation period working in the office after hire. Remote work for this position is subject to department's operational needs and will be discussed with candidates during the selection process. Full-time remote work is not an available option. Once hired, employees must reside in the State of Washington and within reasonable commuting distance to Bellevue City Hall. Community Outreach manager responsible for programming that may include evening and weekends.

CONDITIONS OF EMPLOYMENT

• All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
• All positions require the completion of references checks, including at least one prior supervisor.
• Some positions may require completion of a criminal background check prior to start employment
• Some positions may require obtaining a commercial driver's license (CDL), licensures, or additional certifications.

At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The six essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: Exceptional Public Service, Stewardship, Commitment to Employees, Integrity, Innovation, and Diversity, Equity & Inclusion. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status.

The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.

https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf