LEARNING AND DEVELOPMENT SPECIALIST - HOURLY

Aultman Health Foundation; Canton (OH); On-site; USD 25,000 - 36,000; Part time

Job summary

Aultman Health Foundation in Canton, OH seeks a Learning and Development Specialist (Hourly) to support the Education and Development team. The role focuses on coordinating live and virtual education offerings, assisting with orientation and leadership development, and handling education data and reporting.

The ideal candidate will have strong organizational and communication skills, experience in customer service, and proficiency with Microsoft Office. Occasional weekends may be required.

Qualifications

• High School Diploma required.
• 2 Years customer service, symposium coordination, or education experience preferred, not required.
• Exceptional Customer Service.
• Excellent organizational skills and attention to detail.
• Strong in Microsoft Office Suite, including Word, Excel, Teams, and PowerPoint.
• Demonstrated excellent verbal and written communication and interpersonal skills.
• Comfortable with public speaking.
• Ability to multi-task and prioritize.
• Ability to think strategically.
• Possess analytical, instructional, interpersonal and speaking skills.
• Collaborates with all customers across the system.
• High level ability to manage confidential information.

Responsibilities

• Coordinates live/virtual education/symposium offerings supported by the education team.
• Including (not limited to) coordinating with speakers, vendors, catering, outside attendance, contact hour support, and attendance of event.
• Coordinates New Leader Orientation course and leadership development.
• Assists in coordinating education reporting.
• Assist educators with Learning Management System (Relias).
• Interprets and supports education policies, procedures, standards, or regulations.
• Perform administrative tasks such as monitoring costs, setting up systems and equipment, coordinating data analytics/reporting.
• Assists in coordinating Aulttendence course attendance program.
• Coordinates, assists with planning, and supports organization and entity symposium and live education offerings.
• Ability to exercise independent judgement along with necessary supervision.
• Pursue continued development in areas of expertise. Support the department with the ability to support additional programs or efforts when necessary.
• Collects, compiles, and analyzes moderately complex data and information.
• Greets education customers in a courteous manner and responds with positive intent in a timely manner.
• Answers all incoming calls in a courteous and professional manner. Returns all outstanding questions, concerns etc.…within 24 hours.
• Data entry as related to department programs and responsibilities.
• Assists with other projects, performs other education duties and responsibilities as assigned.

Skills

Customer Service

Public Speaking

Microsoft Office

Organizational Skills

Communication

Interpersonal Skills

Data Analysis

Confidentiality

Team Collaboration

Education

High School Diploma

Tools

Relias LMS

Job description

LEARNING AND DEVELOPMENT SPECIALIST - HOURLY

Req# 36361

Aultman Health Foundation , CANTON , OH

AULTMAN HEALTH FOUNDATION

Aultman Health Foundation

Part Time , Day Shift , 8a-4:30p

PURPOSE OF POSITION

The Learning and Organizational Development Specialist supports the administration of the Education and Development team.

QUALIFICATIONS

• High School Diploma required
• 2 Years customer service, symposium coordination, or education experience preferred, not required.
• Exceptional Customer Service.
• Excellent organizational skills and attention to detail.
• Strong in Microsoft Office Suite, including Word, Excel, Teams, and PowerPoint.
• Demonstrated excellent verbal and written communication and interpersonal skills.
• Comfortable with public speaking.
• Ability to multi-task and prioritize.
• Ability to think strategically.
• Possess analytical, instructional, interpersonal and speaking skills.
• Collaborates with all customers across the system.
• High level ability to manage confidential information.

RESPONSIBILITIES & EXPECTATIONS

• Coordinates live/virtual education/symposium offerings supported by the education team.
  • Including (not limited to) coordinating with speakers, vendors, catering, outside attendance, contact hour support, and attendance of event.
• Coordinates New Leader Orientation course and leadership development.
• Assists in coordinating education reporting.
• Assist educators with Learning Management System (Relias).
• Interprets and supports education policies, procedures, standards, or regulations.
• Perform administrative tasks such as monitoring costs, setting up systems and equipment, coordinating data analytics/reporting.
• Assists in coordinating Aulttendence course attendance program.
• Coordinates, assists with planning, and supports organization and entity symposium and live education offerings.
• Ability to exercise independent judgement along with necessary supervision.
• Pursue continued development in areas of expertise. Support the department with the ability to support additional programs or efforts when necessary.
• Collects, compiles, and analyzes moderately complex data and information.
• Greets education customers in a courteous manner and responds with positive intent in a timely manner.
• Answers all incoming calls in a courteous and professional manner. Returns all outstanding questions, concerns etc.…within 24 hours.
• Data entry as related to department programs and responsibilities.
• Assists with other projects, performs other education duties and responsibilities as assigned.

SKILLS

• Must be detail-oriented to products and quality.
• Have ability to communicate effectively.
• Work effectively with coworkers
• All qualified applicants will receive consideration for employment without regard torace, color, religion, sex, age, national origin, identity, family status, gender, disability, or veteran status.

WORKING CONDITIONS:

• 8:00am – 4:30pm M-F or hours as required by the job. Occasional weekends and off -shifts
• Subject to frequent interruptions and changes in priority of duties throughout the day.
• Sitting/standing/moving about during working hours
• PHYSICAL REQUIREMENTS ADDENDUM
• PURPOSE : To identify specific functions job requirements and work environment factors that could affect job performance .