Learning and Development Specialist- Denton

Lewisvillechamber; Town of Texas (WI); Hybrid; USD 60,000 - 85,000; Full time

Job summary

PointBank in Denton is seeking a Learning and Development Specialist who blends the heart of an educator with the knowledge of banking. You will deliver training across sales, operations, compliance and customer service, and design structured learning paths with engaging curricula for both instructor-led and eLearning formats.

You will be a trusted resource for employees, identifying learning gaps, updating procedures, coordinating training schedules with hiring timelines, and building strong

Qualifications

• Experience creating and delivering training programs across banking functions.
• Ability to design curricula for instructor-led and online formats.
• Strong communication and relationship-building skills.
• Familiarity with compliance training and policies.

Responsibilities

• Deliver training across all areas of banking with expertise in sales, operations, compliance and customer service.
• Design structured learning paths and engaging curriculum for both eLearning and instructor-led sessions.
• Coordinate training schedules that align with hiring timelines and required programs.
• Assist with writing procedures and revising forms for clarity and accuracy.
• Serve as a trusted resource for employees, answering questions and identifying learning gaps.

Skills

Learning & development

Training delivery

Curriculum design

Sales training

Compliance training

Job description

Learning and Development Specialist- Denton

PointBankis looking for a Learning and Development Specialist who brings together the heart of an educator and the knowledge of a banker. If you love teaching, designing engaging learning experiences and helping people grow, this role gives you the chance to influence every branch, every department and every new hire who walks through our doors.

What You Will Do

You will be the driving force behind how our employees learn, develop and succeed. Every day you will deliver training across all areas of banking with subject matter expertise in sales, operations, compliance and customer service. You will design structured learning paths, build visually engaging curriculum and create instructor led and eLearning experiences that make complex topics clear, accessible and memorable. You will be a trusted resource for employees, answering questions, identifying learning gaps and helping them grow with confidence.

Your Impact

• Deliver training that strengthens skills across all banking functions
• Stay current on policies, procedures, regulations and technologies to ensure accurate instruction
• Coordinate training schedules that align with hiring timelines and required programs
• Design scaffolded learning paths and engaging curriculum for both eLearning and instructor led sessions
• Support the annual compliance training calendar and recommend improvements
• Serve as the first line of assistance for employees, offering guidance and identifying learning needs
• Build strong relationships with branches and departments to gather feedback and develop relevant course materials
• Recommend improvements to procedures and policies based on training outcomes
• Assist with writing procedures and revising forms for clarity and accuracy

Additional Postings available from Point Bank