Learning and Development - Learning Specialist I

NBH Bank; Salt Lake City (UT); Presencial; USD 60 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance

401k

Stock purchase program

Paid time off

Associate banking perks

Resumo da oferta

NBH Bank is seeking a Learning Specialist I to design, develop, and deliver training programs across the enterprise. You will collaborate with SMEs to create instructor‑led, computer‑based, and blended learning resources, and conduct evaluations of learner effectiveness at levels 1–4.

You will manage course registrations, communicate offerings, report results, and back up training activities while building strong client rapport and upholding bank policies and procedures.

Qualificações

• High School Diploma is required.
• 1-2 years banking or related job experience required.
• Valid driver’s license; driving history must meet bank standards.

Responsabilidades

• Design, develop and partner with SMEs to create training programs and learning resources (instructor-led, computer-based, blended).
• Deliver trainings and evaluate learner effectiveness (levels 1-4).
• Handle course registration, communicate training information and report training results.
• Build rapport with clients and associates and provide support for training courses and systems.

Conhecimentos

Communication skills

Learning ability

Microsoft Office

Authoring tools

Training delivery

Professional appearance

Multiplatform training

Interpersonal skills

Formação académica

Associate's degree

High School Diploma

Descrição da oferta de emprego

THIS POSITION MAY BE LOCATED IN ANY OF OUR BANKING LOCATIONS IN COLORADO, KANSAS, MISSOURI, TEXAS, NEW MEXICO OR UTAH.

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn't just see a number, they'd see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people's lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

As a Learning Specialist I, you will consult with and support clients across the enterprise by conducting needs assessments; providing resources to meet those requirements; supports client's Subject Matter Experts (SMEs). You will be responsible for a variety of tasks including design, develop and partner with SMEs to create training programs and learning resources: instructor-led programs, computer-based training; blended learning; course materials, learning resources, job aids, deliver and facilitate trainings, and evaluate training and learner effectiveness (levels 1 - 4) and on-the-job training coach. Additionally, Training Specialists are expected to handle course registration, communicate information about training courses and team offerings, report training results, partner with team members to provide support and back-up for training courses and systems, and build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position.

All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

Minimum Requirements:

• High School Diploma
• Minimum of 1 -2 years banking or related job experience
• Driving may be required with this position. Applicants must have a valid driver's license (may not be learner's, restricted or "to and from work" license) and driving history that meets the Bank's driver standards. This information will be verified in a Motor Vehicle Report.

Desired Qualifications:

• Associate's degree
• Prior training experience
• Minimum of 3-5 years of banking or relevant job experience

Skills and Abilities:

Below is a general list of desired skills and abilities; this is not an exhaustive list.

• Must possess excellent oral and written communication skills.
• Ability and motivation to learn and expand own skills and capabilities.
• Advanced knowledge in the Microsoft Suite including Word, Excel & PowerPoint. Working knowledge of authoring tools.
• Ability to learn, understand, develop, and deliver a variety of technical and business skills training programs.
• Highly dependable; project a professional appearance and attitude; model company values all times
• Must possess demonstrated training delivery skills in multiple platforms.
• Works effectively with management teams; recognized as effective partner.
• Prioritize projects; manage multiple priorities.
• Highly energetic and self-motivated with the ability to work independently
• Interpersonal and presentation skills necessary to train including a friendly, cheerful and courteous demeanor

Work Environment:

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly, and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role
• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
• Office setting with traditional hours.
• Standing for extended periods of time (typically no longer than 8 hours).
• Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours).
• Must be able to work overtime to the extent necessary.
• Must be able to travel, if needed, to deliver training.

Benefits:

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here.

If this is what you believe in, then you're definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources. The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.