Learning and Development Facilitator

NAPA Auto Parts; Georgia; On-site; USD 60,000 - 85,000; Full time

Job summary

NAPA Auto Parts is seeking a Learning and Development Facilitator to deliver high-quality training across instructor-led, virtual, onsite, and travel-based formats. You’ll work with L&D managers, SMEs and business partners to build capability and improve performance.

You will tailor delivery to audience, use adult learning principles, and measure impact through feedback and performance data, contributing to program leadership and content improvement within the centralized L&D team.

Qualifications

• Bachelor’s degree in Education, Learning & Development, Communications, Business, or related field.
• Three or more years of training delivery, facilitation, adult education, sales training, operations training, or related experience.
• Demonstrated ability to facilitate engaging in-person and virtual learning for small and large groups.
• Knowledge of adult learning principles, learner engagement, assessment techniques, and classroom management.
• Strong presentation, communication, organization, and interpersonal skills.

Responsibilities

• Deliver instructor-led, virtual instructor-led, onsite, and travel-based training programs for small and large groups.
• Apply adult learning principles, facilitation techniques, and classroom-management practices to create inclusive, interactive, and learner-centered experiences.
• Adapt facilitation style, pacing, examples, and activities to meet varied audiences and environments.
• Use approved training materials, learning technologies, and facilitation tools to reinforce objectives and support on-the-job application.
• Assess learner understanding and provide timely, constructive feedback and coaching.

Skills

Training delivery

Facilitation

Public speaking

Communication

Organization

Interpersonal skills

LMS experience

Workday Learning

Travel ability

Education

Bachelor’s degree in Education or related field

Equivalent experience

Tools

LMS

Workday Learning

Job description

Job Summary

The Learning and Development Facilitator is a key member of NAPA’s centralized Learning & Development team, responsible for delivering engaging, high-quality learning experiences that build team member capability and support business performance. Working closely with L&D Managers, Instructional Designers, subject matter experts (SMEs), and business partners, this role delivers instructor‑led, virtual, onsite, and travel‑based training for small and large groups on functional role skills, competencies and leadership development. The Facilitator adapts delivery to audience needs, creates an inclusive learning environment, assesses understanding, and uses learner feedback and performance data to continuously improve the learning experience. This role complements the L&D Manager’s ownership of business partnership, strategy, and program leadership and the Instructional Designers function of content design and development.

Responsibilities

• Training Delivery & Facilitation


• Deliver engaging instructor‑led, virtual instructor‑led, onsite, and travel‑based training programs for small and large groups.


• Apply adult learning principles, facilitation techniques, and classroom‑management practices to create inclusive, interactive, and learner‑centered experiences.


• Adapt facilitation style, pacing, examples, and activities to meet the needs of varied audiences, skill levels, and learning environments.


• Use approved training materials, learning technologies, and facilitation tools to reinforce learning objectives and support on‑the‑job application.


• Assess learner understanding throughout training and provide timely, constructive feedback and coaching.

Partnership & Program Support

• Partner with L&D Managers, Instructional Designers, SMEs, and business stakeholders to prepare for and deliver learning solutions aligned to business needs and performance expectations.


• Support training communications, participant engagement, scheduling, materials preparation, and onsite or virtual logistics as assigned.


• Build productive relationships with learners, facilitators, leaders, and business partners while representing NAPA professionally.

Training Operations & Quality

• Prepare for training sessions by reviewing materials, testing technology, confirming logistics, and ensuring readiness of learning environments and participant resources.


• Maintain consistent delivery quality by following established facilitation standards, program requirements, and approved learning materials.


• Accurately document attendance, completion, participation, and other required training records in the LMS or other designated systems.


• Identify delivery risks, learner barriers, technology issues, and content gaps; communicate observations and recommended solutions to the L&D team.

Learning Measurement & Continuous Improvement

• Gather learner feedback and review survey results, assessment outcomes, participation data, and business feedback to improve learner experience and training effectiveness.


• Share insights from delivery sessions with L&D Managers and Instructional Designers to support content updates and program improvements.


• Stay current on adult learning, facilitation practices, virtual delivery methods, and approved learning technologies

Qualifications

• Bachelor’s degree in Education, Learning & Development, Communications, Business, or related field; equivalent experience considered.


• Three or more years of training delivery, facilitation, adult education, sales training, operations training, or related experience.


• Demonstrated ability to facilitate engaging in‑person and virtual learning for small and large groups.


• Knowledge of adult learning principles, learner engagement, assessment techniques, and classroom management.


• Strong presentation, communication, organization, and interpersonal skills.


• Experience using virtual learning platforms, presentation tools, and an LMS; Workday Learning preferred.


• Ability to travel as needed to deliver training at NAPA locations.

Equal Opportunity

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

","IsExpired":false}