Learning and Development Business Partner - Warehouse

SwagUp; Plainfield (IN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k and tuition reimbursement

Paid time off and holidays

Job summary

SwagUp in Plainfield, IN is seeking a Learning and Development Business Partner to lead training for warehouse operations teams. The ideal candidate will have over 5 years in a Learning & Development role with proven experience in training program design and implementation in supply-chain environments. Responsibilities include onboarding new team members and ensuring compliance in training programs. A Bachelor’s degree and relevant certifications are preferred, along with project management skills and strong communication abilities.

Qualifications

• 5+ years in a full-time Learning & Development role.
• 2+ years supporting L&D within warehouse or supply-chain environments.
• Proven experience owning training programs from concept through delivery.

Responsibilities

• Lead onboarding and foundational training for new team members.
• Facilitate learning across multiple modalities, including virtual and in-person.
• Track and measure learning impact and ensure compliance standards.

Skills

Training warehouse operations

Project management

Verbal and written communication

Critical thinking and problem solving

Education

Bachelor’s degree in a related field

Certification in digital learning design or adult learning

Job description

Most companies claim to have the best people. We say to them, 'Keep dreaming.' Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.

As our Learning and Development Business Partner in Plainfield, IN you will oversee and coordinate training for our warehouse operations teams. The L&D Business Partner will have an active role in developing, creating, implementing, and maintaining a robust learning culture at BDA. The ideal candidate is someone who enjoys being on the floor, observing daily operations, and turning real-world insights into better training experiences.

Location

At BDA, we believe that regular in-person collaboration is a key part of the role. To be considered, you must live within commuting distance from the Plainfield, IN office to be onsite 4 days a week.

Responsibilities

• Lead onboarding and foundational training for new Warehouse, Supply Chain, and BDA team members.
• Facilitate learning across multiple modalities, including in-person, virtual, and on-the-floor coaching.
• Evaluate existing operator‑led training and build improved, scalable training programs.
• Track and measure learning impact, including speed to competency and performance outcomes.
• Ensure all training meets compliance, safety, and operational standards.
• Identify skill gaps and implement targeted upskilling solutions.
• Partner with leaders to develop career pathways and growth plans for team members.
• Create clear, practical instructional materials (SOPs, quick guides, job aids).
• Continuously evaluate and refine training programs using learner feedback, observations, and performance data.
• Support implementation and maintenance of digital learning solutions and LMS workflows.

Experience Requirements

• Experience training warehouse, operations, or product movement/storage teams.
• 5+ years in a full-time Learning & Development role.
• 2+ years specifically supporting L&D within warehouse or supply-chain environments.
• Proven experience owning training programs from concept through delivery and continuous improvement.
• Experience designing and facilitating learning across digital, classroom, and blended modalities.

Qualifications

• Bachelor’s degree in a related field.
• Certification in digital learning design, adult learning or facilitation (completed or in progress).
• Strong knowledge of the end-to-end training lifecycle.
• Strong project management skills and the ability to monitor, evaluate, and enhance programs.
• Excellent verbal and written communication skills.
• Strong critical thinking, problem-solving, and analytical capabilities.

Compensation & Benefits

We are pleased to share the base salary range for this position is $65,000 to $75,000. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.

Must be 18 years or older to apply.