Lean Process Improvement Specialist

Pengate Handling Systems, Inc.; Northern (KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

401(k) plan with company match

Paid time off and holidays

Professional development opportunities

Inclusive and collaborative culture

Job summary

You will facilitate Kaizen events, develop standard work and SOPs, and track KPIs to measure impact. Travel to branches is required, with a collaborative, problem‑solving mindset to share best practices across the organization.

Qualifications

• Associate’s or Bachelor’s degree in a related field or equivalent practical experience.
• 2–3 years of experience in operations, service process improvement, or related environments preferred but not required.
• Exposure to Lean, continuous improvement, or structured problem‑solving concepts (Kaizen, A3, standard work, etc.).
• Experience supporting improvement initiatives, documenting processes, or participating in cross‑functional projects.
• Comfortable working with basic data, metrics, or performance indicators.
• Impactful Work: Your ideas and improvements directly influence operations, efficiency, and customer experience across multiple branches.

Responsibilities

• Support and facilitate Lean and continuous improvement initiatives, including Kaizen events, A3 problem solving, standard work development, and waste reduction activities.
• Participate in improvement projects focused on safety, quality, productivity, operational efficiency, and customer experience.
• Conduct on‑site assessments, Gemba walks, and process observations to identify gaps, inefficiencies, and improvement opportunities.
• Collect and analyze current‑state processes; help design and implement improved future‑state workflows.
• Develop, update, and maintain standardized work instructions, SOPs, visual management tools, job aids, and training documentation.
• Support onboarding and training related to new processes, systems, tools, and standard work.

Skills

Continuous improvement

Lean

Cross-functional collaboration

Communication

Data analysis

Education

Associate/Bachelor degree in related field

Job description

You will facilitate Kaizen events, develop standard work and SOPs, and track KPIs to measure impact. Travel to branches is required, with a collaborative, problem‑solving mindset to share best practices across the organization.