Lean Process Improvement Intern – Healthcare Ops

10 Mary Free Bed Rehabilitation Hospital; Grand Rapids (MI); Sur place; USD 5 951 000 - 15 870 000; Plein temps

Avantages offerts par ce poste

Hands-on Education

Professional Portfolio

Family Culture

Résumé du poste

Mary Free Bed Rehabilitation Hospital seeks a Process Improvement Intern to support HR compliance, recruiting, onboarding, employee engagement and general administrative tasks. The internship provides broad exposure to operations and Talent Acquisition processes, helping you gain practical experience in a large not-for-profit rehab setting.

You will participate in A3 problem solving, waste walks, data collection, process mapping and visual management, collaborating with clinical and

Qualifications

• Educational Background: Currently enrolled in an accredited program for Industrial Engineering, Industrial Operations, or Healthcare Administration.
• Mindset: Highly self-motivated with a passion for Lean methodologies and continuous improvement.
• Technical Skills: Proficiency in Microsoft Office (Excel for data analysis, PowerPoint for presentations).
• Soft Skills: Strong interpersonal skills to navigate a multidisciplinary clinical environment with sensitivity and professionalism.

Responsabilités

• A3 Thinking & Problem Solving: Assist in developing A3 reports to document root cause analysis and proposed countermeasures for operational challenges.
• Waste Walks & Observations: Conduct regular "Gemba" walks and waste identification sessions across clinical and administrative departments.
• Data Collection & Time Studies: Perform time-and-motion studies to establish productivity baselines and identify bottlenecks in patient flow or staff workflows.
• Process Mapping: Create current-state and future-state maps to visualize complex healthcare processes and support standardization.
• Visual Management: Assist in the design and implementation of visual cues, dashboards, and huddle boards to improve communication and transparency.
• Stakeholder Collaboration: Work alongside clinical staff, therapy teams, and leadership to validate findings and ensure sustainable changes

Connaissances

Lean methodologies

Microsoft Excel

Microsoft PowerPoint

Interpersonal skills

Formation

Currently enrolled in an accredited program for Industrial Engineering, Industrial Operations, or Healthcare Administration

Description du poste

Mary Free Bed Rehabilitation Hospital seeks a Process Improvement Intern to support HR compliance, recruiting, onboarding, employee engagement and general administrative tasks. The internship provides broad exposure to operations and Talent Acquisition processes, helping you gain practical experience in a large not-for-profit rehab setting.

You will participate in A3 problem solving, waste walks, data collection, process mapping and visual management, collaborating with clinical and