Lean Consultant Coach

Daimler Truck; Fort Mill (SC); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Daimler Truck North America is seeking a Continuous Improvement professional to lead process enhancement efforts across manufacturing and office environments. You will drive efficiency, quality, safety, and productivity through Lean tools, training, and hands-on support.

You will mentor teams, manage dashboards, and report CI outcomes to stakeholders, while ensuring compliance with safety and quality standards. Hybrid in Fort Mill, SC, with visa and relocation conditions as stated.

Qualifications

• Bachelor’s degree in engineering, supply chain, or related field.
• 5+ years of relevant experience in process improvement.
• Lean Consultant and/or Lean Coach certification.
• Ability to structure work independently.
• Strong data analysis and complex problem solving; value-stream mapping.
• Excellent communication, stakeholder engagement, and coaching skills.
• Detail-oriented with strong documentation and follow-through.
• Experience presenting to executives.
• Proficiency in MS Visio, PowerPoint, Excel, Word, OneNote, and Loop.

Responsibilities

• Develop & execute CI strategies aligned with organizational performance goals.
• Data & metrics analysis; monitor KPI trends and identify improvements.
• Lead cross-functional projects to improve quality, throughput, cost, and customer satisfaction.
• Lean adoption through training of structured methodologies.
• Tools & systems management including training docs and dashboards.
• Root cause analysis using Kaizen, 5Why, A3s, and other problem-solving tools.
• Training & coaching staff on Lean principles.
• Project reporting & stakeholder alignment on CI outcomes.
• Ensure safety & quality compliance of improvements.

Skills

Process improvement

Project management

Data analysis

Communication

Documentation

Executive-level presentations

Stakeholder engagement

Coaching

Problem solving

Value-stream mapping

Education

Bachelor’s Degree in Engineering or Supply Chain

Tools

Microsoft Visio

PowerPoint

Excel

Word

OneNote

Loop

Job description

Inside the Role

This position creates and leads process enhancement initiatives across manufacturing and office environments. They act as change agents, using Lean Tools, Kaizen, and other Continuous Improvement methodologies to drive efficiency, quality, safety, and productivity improvements through training and virtual/on-site support.

The Continuous Improvement Department fosters a culture of open-mindedness, adaptability, and collaboration. We believe in continuously evolving for the better, embracing change, and working together to achieve shared goals. Team members are encouraged to bring their unique perspectives, collaborate across initiatives, and maintain an inclusive environment where all voices are heard, respected, and valued.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Drive at DTNA

• Develop & Execute CI Strategies: Design continuous improvement plans aligned with organizational performance goals.
• Data & Metrics Analysis: Create and Monitor KPI trends to uncover improvement opportunities; recommend actionable changes.
• Lead Cross‑Functional Projects: Facilitate teams to implement process improvements targeting quality, throughput, cost, and customer satisfaction.
• Lean Adoption: Facilitate adoption through training of structured methodologies (Lean tools) organizational wide.
• Tools & Systems Management: Establish and maintain systems for continuous improvement—including training documentation, tracking, and dashboards.
• Root Cause Analysis: Use problem solving techniques like Kaizen’s, A3’s or other structured problem-solving tools to diagnose issues and drive sustainable solutions.
• Training & Coaching: Mentor staff on Lean principles, train teams, and cultivate a CI culture.
• Project Reporting & Communication: Track progress, present results, and align stakeholders on CI outcomes.
• Safety & Quality Compliance: Ensure all improvements uphold organizational safety and quality standards.

Knowledge You Should Bring

• Bachelor’s Degree in Engineering, Supply Chain, or similar with 5+ years of relevant experience
• Experience in process improvement and project management
• Lean Consultant and/or Lean Coach certification
• Ability to structure work independently
• Strong data analysis with demonstrated complex problem-solving experience, and value-stream mapping abilities
• Able to demonstrate excellent communication, stakeholder engagement, and coaching skills
• Detail-oriented with excellent documentation and follow-through skills
• Experience creating and delivering compelling executive-level presentations
• Proficiency in Microsoft Visio, PowerPoint, Excel, Word, OneNote, and Loop

Exceptional Candidates Might Have

• Experience leading improvement projects (Kaizen, Lean, etc.), change initiatives, and guiding teams through transformation
• Experience developing and delivering training programs
• Familiarity with CI Tools (e.g., Quality Process Mapping, 8-Step Problem Solving, Fishbone, 5Why, A3s, RACI, etc.)
• Familiarity with data visualization applications such as PowerBI, PowerApps, and Tableau

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Fort Mill, SC US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

U.S. Visa sponsorship available if you qualify under the following:

• Hold a valid existing Visa (L1A, L1B, L2, TN, H1B, H4 EAD, OPT EAD, CPT)
• Daimler Truck North America employees working under an existing U.S. Daimler Truck North America Visa
• Those eligible for a TN Visa (Canadian or Mexican National working in an Engineering, Accounting or Scientific Technologist capacity with an aligning degree)
• Those eligible for an L-1 (inter-company) Daimler Truck visa under the Corporate Blanket L-1 program would require at least one-year of qualifying experience in the last three years

Additional Information

• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.