LEAF Cash Application Associate

Computer Task; Northern (KY); Hybrid; USD 26,000 - 43,000; Full time

Job summary

CTG seeks a LEAF Cash Application Associate for remote work. Responsibilities include applying payments, processing various cash receipts, and reconciling bank activity. The role requires attention to detail and strong communication.

Experience in cash application or AR is preferred, with focus on resolving unapplied cash and payment discrepancies. Strong analytical and teamwork skills are essential for success in this 3-month engagement.

Qualifications

• Experience in cash application, accounts receivable, payment processing, or reconciliation.
• Strong understanding of customer payments and invoices.
• Excellent verbal and written English communication and attention to detail.

Responsibilities

• Apply customer payments accurately and timely.
• Process cash receipts including lockbox, credit cards, ACH/portal payments, wires, and checks.
• Create payment batches and reconcile bank reports to cash receipts.
• Research and resolve unapplied cash, payment exceptions, discrepancies, and customer disputes.
• Process customer/dealer refunds, overpayments, adjustments, and credit card chargebacks.
• Research unapplied checks and determine appropriate account application.
• Prepare reports for unapplied cash, returns, and wires.
• Collaborate with internal departments to resolve payment and reconciliation issues.
• Follow risk, regulatory, and internal control requirements.

Skills

Cash application

Accounts Receivable

Payment processing

Reconciliation

Attention to detail

Communication skills

Analytical skills

Job description

Are you ready to join a growing team?

CTG is seeking to fill a LEAF Cash Application Associate opening for our client.

Location: Remote
Duration: 3 months

Primary Responsibilities

• Apply customer payments accurately and timely.
• Process cash receipts including lockbox, credit cards, ACH/portal payments, wires, and checks.
• Create payment batches and reconcile bank reports to cash receipts.
• Research and resolve unapplied cash, payment exceptions, discrepancies, and customer disputes.
• Process customer/dealer refunds, overpayments, adjustments, and credit card chargebacks.
• Research unapplied checks and determine appropriate account application.
• Prepare reports for unapplied cash, returns, and wires.
• Collaborate with internal departments to resolve payment and reconciliation issues.
• Follow risk, regulatory, and internal control requirements.

Scope of Responsibilities

• Cash application, payment processing, account reconciliation, research, and exception resolution.
• Maintain accurate records and elevate issues as required.

Supervisory/Managerial Responsibilities

Not Applicable

Education and Experience Required

• Cash application, accounts receivable, payment processing, or reconciliation experience.
• Understanding of customer payments and invoices.
• Strong computer, analytical, research, and communication skills.
• High attention to detail and accuracy.

Education and Experience Preferred

• Banking, financial services, leasing, or accounting experience.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

The expected base salary for this position ranges from $18.68 - $31.14/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, the clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.