Leadership Team Support Specialist

Merck & Co.; Wilson (NC); On-site; USD 64,000 - 100,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentive

Medical, dental, vision benefits

401(k) retirement plan

Paid holidays and vacation

Job summary

Merck & Co. is seeking an Associate II, Administrative Services to support the Wilson Site Leadership Team and departments with advanced administrative tasks, document control, and procurement activities.

The role requires strong computer skills, confidentiality, and ability to work independently or in a team within a fast-paced manufacturing environment. The position includes eligibility for annual bonus and comprehensive benefits.

Qualifications

• Minimum 5 years of experience in an office or professional administrative role.
• Strong organizational and time-management skills with the ability to manage multiple priorities with minimal supervision.
• Strong computer skills and ability to use Microsoft Office Suite as well as enterprise software systems supporting HR, purchasing, travel, expense management, and similar applications.
• Strong attention to detail and follow-through.
• High degree of professionalism with strong verbal and written communication skills.
• Demonstrated ability to handle confidential and sensitive information with discretion.

Responsibilities

• Provide administrative support to Site Leadership Team and departments.
• Manage complex calendars, meetings, and conference room reservations.
• Coordinate leadership meetings, town halls, staff meetings, and site-wide events.
• Support purchasing, travel arrangements, and expense reporting in compliance with policies.
• Maintain organizational charts, distribution lists, and departmental documentation.
• Assist with hiring processes and act as liaison between site leadership and teams.
• Support continuous improvement initiatives and cross-functional projects.

Skills

Communication

Computer Literacy

Data Entry

Document Management

Email Management

Event Planning

File Management

Inventory Management

Microsoft Office

Office Management

Payment Handling

Processing Expense Reports

Project Coordination

Purchase Order Management

Travel Coordination

Vendor Management

Written Communication

Education

High School Diploma or equivalent; Associate degree or position related certificates preferred

Tools

SAP

Workday

Ariba

Concur

Job description

Job Description

The Associate II, Administrative Services position provides administrative support to the Manufacturing Division Wilson Site Leadership Team as well as direct operational support to their departments. The position will require advanced computer skills and ability to follow our company's administrative processes. This position will work both independently and as part of a team.

Primary Activities

Primary responsibilities for this position include providing administrative support, executing administrative tasks, purchase order management, and owning document control and similar departmental responsibilities. Additional activities, responsibilities, and competencies include but are not limited to the following:

Compliance

• Ensure all responsibilities are executed in compliance with safety, environmental, quality (GMP), financial, and corporate governance requirements
• Maintain a safe workplace and manage duties in a safe manner.
• Serve as a departmental resource for compliance‑related documentation, records management, document control, and standard operating procedure (SOP) administration
• Maintain document repositories and records in accordance with applicable regulatory and company requirements

Delivery

• Perform administrative tasks for Site Leadership Team as assigned in support of efficient operations within the site and/or department
• Complete various assignments requiring analytical ability, independent judgment, creativity, and problem‑solving skills
• Exercise sound judgment, maintain confidentiality, and proactively manage multiple priorities in a fast‑paced manufacturing environment
• Manage complex calendars, meeting schedules, and conference room reservations
• Coordinate leadership meetings, town halls, staff meetings, and site‑wide events
• Support continuous improvement initiatives and cross‑functional projects

Cost

• Provide purchasing support to assigned department and help manage expenses in alignment with budget
• Purchase miscellaneous supplies needed to support ongoing activities within the assigned department or area
• Recognize and implement opportunities for efficiency and financial savings including elimination of waste
• Arrange travel and expense reporting in accordance with company policies

People and Team

• Maintain organizational charts, distribution lists, contact information, and departmental documentation
• Support hiring and interviews for prospective team members
• Function as liaison for communications between site leadership and all areas of the site team
• Build effective relationships within functional areas at the site as well as across the company's network
• Effectively communicate and interact with internal and external contacts that may include our company's senior leadership, public officials, state, local, and federal government officials
• Perform duties while supporting a culture of inclusion and positive work environment within the team and site

Education Minimum Requirement

• High School Diploma or equivalent; Associate degree or position related certificates preferred

Required Experience and Skills

• Minimum 5 years of experience working in an office or professional administrative role
• Strong organizational and time‑management skills with the ability to manage multiple priorities with minimal supervision
• Strong computer skills and ability to use Microsoft office Suite as well as enterprise software systems supporting HR, purchasing, travel, expense management, and similar applications
• Strong attention to detail and follow‑through
• High degree of professionalism with strong verbal and written communication skills
• Demonstrated ability to handle confidential and sensitive information with discretion

Preferred Experience and Skills

• Experience supporting a manufacturing, pharmaceutical, biotech, or similar regulated industry
• Experience using enterprise systems such as SAP, Workday, Ariba, Concur, etc.
• Event coordination or management experience
• Demonstrated project management skills showing ability to prioritize tasks, manage timelines, and meet deadlines

Required Skills

Communication, Computer Literacy, Data Entry, Document Management, Email Management, Event Planning, File Management, Inventory Management, Microsoft Office, Office Management, Payment Handling, Processing Expense Reports, Project Coordination, Purchase Order Management, Travel Coordination, Vendor Management, Written Communication

The salary range for this role is: $63,800 - $100,400

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.--As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.- For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Employee Status

Regular

Relocation

No relocation

VISA Sponsorship

No

Travel Requirements

No Travel Required

Flexible Work Arrangements

Not Applicable

Shift

1st - Day

Valid Driving License

No

Hazardous Material(s)

NA