Leadership Development Specialist

NBH Bank; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

NBH Bank is seeking a Leadership Development Specialist to design and deliver training programs that enhance leadership and professional skills for банков executives and staff.

Collaborate with Directors of Training & Development and Banking Center Leaders to create learning resources, assess performance and drive career growth across Personal, Premier and Private Banking.

Qualifications

• Bachelor’s Degree or equivalent combination of education and work experience.
• Minimum of 4+ years training and/or banking experience including sales.
• Must possess a valid driver’s license.

Responsibilities

• Design, develop and partner with SMEs to create training programs and learning resources.
• Deliver instructor-led trainings, eLearning, blended learning and job aids.
• Analyze performance support skills and report outcomes to leadership.
• Develop career advancement paths for bankers using NBH resources.

Skills

Communication

Presentation

Interpersonal

Time management

Education

Bachelor’s Degree

Master’s Degree

Tools

Learning Management System

Microsoft Office

Banking software

Job description

At our Bank, we believe common sense is more than just banking. We believe in finding financial solutions that cater specifically to our client’s needs. We are looking for talented associates who understand the complexities of life and will offer simple solutions that best fit the needs of our clients.

If this is what you believe in, then you’re definitely right for us. And, we might be the right bank for you.

The focus of this position is working with others, building and maintaining relationships, and working closely and accurately within established guidelines. In addition, this job involves assisting the associates with achieving performance goals and results which are aligned with the larger picture of the bank and its strategic goals.

There is a need for an effective communicator, someone who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns. You will be responsible for a variety of tasks including designing, developing and partnering with SMEs to create training programs and learning resources: instructor-led programs, computer-based training/eLearning; blended learning; course materials, learning resources, job aids, delivering and facilitating trainings, and evaluating training and learner effectiveness (levels 1 – 4).

There will be many different people to meet and work with in this role. The person in this position must be friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, the company’s clients, or all of the above. A persuasive, teaching style of communication is required to communicate the company’s policies, programs, products and systems. A faster-than-average pace will be the norm for this position. Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently. This portion of the work will often focus on relationships with others; correct handling of details dealing with others is necessary to maintain and grow relationships. Necessary feedback/corrections must be made in a constructive, supportive manner. As time is usually a factor, the work must be done on time, as well as correctly. In general, this is a position where guidelines, structure, and established policies must be followed fairly closely, while working with and for others.

As a Leadership Development Specialist, you will be working with the Director of Training & Development, the Directors of Personal and Premier and Private Banking and Banking Center Leaders to train and improve upon the leadership and professional skills of BBCM’s and ABCM’s, so that those associates can deliver best in class performance support to all banking center associates.

In addition to partnering with leaders in Personal Banking, you will work directly with associates and the Training group to develop and/or improve their sales skills with clients. You will be responsible for a variety of tasks including designing, developing and partnering with team members and partners in Business Banking, Residential Banking, Treasury Management, Finance and Training to create training and learning resources to include instructor-led programs, web-based training, as well as course material and job aids.

The Leadership Development Specialist will be expected to analyze the performance support skills of the BBCM’s and ABCM’s and report back to the Director of Training and Director of Personal Banking and Banking Center Leaders on results. You will also assist the Director of Training and Development and the Directors of Personal and Premier and Private Banking to develop career advancement and development paths for bankers. This will include bringing together resources around various career advancement tools such as NBH Academy, banker training, sales training, business banking training, and coaching in order to clearly define a career path for positions in Personal Banking.

All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

Minimum Requirements: To be considered for this position, you must possess the following qualifications.

• Bachelor’s Degree or equivalent combination of education and work experience
• Minimum of 4+ years training and/or banking experience which includes sales
• Must possess a valid driver’s license

Desired Qualifications: To be considered an ideal candidate, you should possess some of the following qualifications:

• Master’s Degree or equivalent combination of education and work experience
• Prior instructor-led training experience required and remote learning and/or Web-based training is highly desired
• Knowledge of key training and organizational development functions: communications, change management, training development and logistics.
• Experience with learning management systems
• Must possess excellent oral and written communication skills
• Strong financial acumen and business lending experience
• Ability to handle multiple tasks simultaneously
• Capacity to work with multiple computer and software systems such as Outlook, Word, Excel, PowerPoint and Banking specific systems
• Strength in improving and reinforcing the performance of others through the facilitation of skill development using feedback that building confidence and maintains self-esteem
• Ability to learn, understand, develop, and deliver a variety of technical and business skills training programs.
• Highly dependable; project a professional appearance and attitude; model company values all times.
• Must possess demonstrated training delivery skills in multiple platforms.
• Works effectively with management teams; recognized as effective partner.
• Highly energetic and self-motivated with the ability to work independently
• Interpersonal and presentation skills necessary to train including a friendly, cheerful and courteous demeanor.
• This position is on site with traditional hours.
• Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours).
• Must be able to work overtime to the extent necessary.
• Must be able to travel, including out of state travel, to deliver training.