Leadership Development Program

Workstream; Bluefield (WV); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from Operators

Growth opportunities

Scholarship opportunities

Competitive pay

Development pathway

Job summary

Chick-fil-A Mercer Mall's Leadership Development Program is a curated leadership incubator designed to train high-potential team members through immersive operations, mentorship, and real-world ownership. You will learn every facet of store operations, lead shifts, mentor others, and participate in product rollouts while enjoying a supportive environment and opportunities for advancement.

Starting wage of $18.50+ per hour grows with your development, with scholarship opportunities and a path to

Qualifications

• Customer service oriented; strong interpersonal skills.
• Detail-oriented and able to multi-task.
• Willingness to learn and grow within a fast-paced setting.

Responsibilities

• Learn and excel in all restaurant operations.
• Lead shifts and manage high sales operations.
• Develop and lead other shift leaders.
• Stay up-to-date with new products rolled out by Chick-fil-A.
• Complete in-house training and stay current on changes.
• Complete opening or closing tasks as assigned.
• Adhere to Chick-fil-A rules and dress code.
• Other duties as assigned.
• Complete FTS training rotations (travel to help grand openings).
• Follow and grow from personal development plans.

Skills

Customer service

Interpersonal skills

Detail oriented

Teamwork

Flexible schedule

Multi-tasking

Reliability

Learning mindset

Growth minded

Job description

Build Your Career. Master the Business. Lead with Purpose.

Are you ready to discover what you are truly capable of achieving?

The Leadership Development Program at Chick-fil-A Mercer Mall is a curated leadership incubator. We provide the tools, coaching, and real-world platform for high-caliber talent to learn the quick-service restaurant industry from the ground up.

Whether your long-term goal is to join Chick-fil-A Corporate, earn your own franchise as an Owner/Operator, or launch your own independent venture, this program equips you with the transferable skills, strategic mindset, and operational ownership to get there.

What You'll Experience:

• Accelerated Ground-Up Mastery: Full immersion across every facet of store operations and business strategy.
• Dedicated Mentorship: Weekly 1-on-1 development sessions with transparent feedback and milestone reviews.
• Strong Earning Potential: Accelerated starting wage at $18.50+/hr that scales with your growth.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Tailored development pathway to fully learn the business

Leadership Development Responsibilities:

• Learn and excel in all restaurant operations
• Learn to lead shifts and manage high sales operations
• Develop and lead other shift leaders
• Keep up-to-date with new products rolled out by Chick-fil-A
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned
• Complete FTS training rotations ( Opportunity to travel to help grand open restaurants)
• Follow and grow from individual personal improvement plans

Qualifications and Requirements:

• Consistent and reliable
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 10-50 lbs on a regular basis
• Have the ability to stand for long periods of time
• Hungry to grow
• Seeks feedback
• Ambitious

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.