Lead Workplace Engineer - End User Services Architect

Capgemini; Santa Clara (CA); On-site; USD 94,000 - 215,000; Full time

Benefits offered by this job

Paid time off based on employee grade

Medical, dental, and vision coverage

Retirement savings plans (401(k))

Life and disability insurance

Employee assistance programs

Other benefits as provided by local政策

Job summary

Capgemini is seeking a seasoned Lead Workplace Engineer to architect and implement modern End User Services in Irvine, CA. This onsite role focuses on Microsoft 365, Intune, and related technologies to boost security, productivity, and user experience across enterprise environments.

You will drive service desk optimization, automate processes with PowerShell/Power Automate, oversee site support, and collaborate with stakeholders to align workplace strategies with business goals.

Qualifications

• 10+ years of end-user computing and modern workplace architecture experience.
• Deep expertise in Microsoft 365, Intune, Endpoint Management, and Service Desk operations.
• Strong knowledge of automation tools and security/compliance basics.

Responsibilities

• Architect and deliver modern workplace solutions leveraging Microsoft 365, Intune, and related technologies.
• Define strategies for End User Services, including Service Desk optimization and automation.
• Implement device management and security policies using Microsoft Endpoint Manager (Intune).
• Drive automation initiatives to streamline support processes and improve operational efficiency.
• Oversee site support operations, ensuring seamless end-user experience across locations.
• Collaborate with stakeholders to align workplace solutions with business objectives.
• Stay ahead of emerging technologies and recommend innovative solutions for workplace transformation.

Skills

End-user computing

Microsoft 365

Intune

Endpoint Management

Service Desk operations

Automation

Communication skills

Certifications (preferred)

Tools

PowerShell

Power Automate

Microsoft Endpoint Manager

Job description

Lead Workplace Engineer - End User Services Architect

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Location

This is an onsite role based in Irvine, CA.

About The Job You're Considering

Capgemini is looking for a seasoned Modern Workplace Architect with extensive experience in End User Services, Service Desk, Intune, Automation, and Site Support. This role will focus on designing and implementing modern workplace solutions that enhance productivity, security, and user experience across enterprise environments.

Your Role

• Architect and deliver modern workplace solutions leveraging Microsoft 365, Intune, and related technologies.
• Define strategies for End User Services, including Service Desk optimization and automation.
• Implement device management and security policies using Microsoft Endpoint Manager (Intune).
• Drive automation initiatives to streamline support processes and improve operational efficiency.
• Oversee site support operations, ensuring seamless end-user experience across locations.
• Collaborate with stakeholders to align workplace solutions with business objectives.
• Stay ahead of emerging technologies and recommend innovative solutions for workplace transformation.

Your Skills & Experience

• 10+ years of experience in end-user computing and modern workplace architecture.
• Deep expertise in Microsoft 365, Intune, Endpoint Management, and Service Desk operations.
• Strong knowledge of automation tools (PowerShell, Power Automate, or similar).
• Experience with site support models and global service delivery.
• Familiarity with security and compliance frameworks for end-user environments.
• Excellent communication and stakeholder management skills.
• Relevant certifications (Microsoft Certified: Modern Desktop Administrator, Enterprise Administrator Expert) preferred.

The base compensation range for this role in the posted location is: $94,248 - $215,050.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non‑negotiable benefits package to all regular, full‑time employees.

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Contract Type: Permanent

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.