Lead, Workforce Intelligence

Salesforce; Washington; On-site; USD 130,000 - 190,000; Full time

Job summary

Salesforce is seeking a Lead in Workforce Intelligence focused on Insight Strategy & Design. This strategic IC role drives end-to-end analytics across HR domains, delivering actionable insights to senior leaders using Tableau and AI-enabled tools.

You will shape how insights are built and delivered, collaborating with HR Product, Data Engineering, and partner data teams to align strategies, remove blockers, and maintain a rigorous analytics roadmap.

Qualifications

• Bachelor's or Master's degree in a quantitative field (e.g., Computer Science, Data Science, Statistics, Economics, I/O Psychology).
• 5+ years in people/workforce analytics delivering insights to senior leaders, presenting complex data and fielding difficult questions.
• Familiarity with AI coding assistants (e.g., Cursor, Codex, Claude Code) and agentic frameworks.
• Strong proficiency in SQL, Tableau, and HR data modeling.
• Experience leading the full analytical product lifecycle, delivering integrated data solutions and actionable visualizations.
• Experience in predictive modeling and experimentation.
• Ability to communicate statistical concepts to non-technical audiences.
• Proven ability to navigate a matrixed environment, collaborate cross-functionally, and translate technical complexity into clear business value.
• Exceptional written and verbal communication, crafting data-driven narratives that persuade senior leaders.
• Autonomy: capable of day-to-day project ownership with strategic guidance when needed.

Responsibilities

• Agentic Implementation & Productionalization: Design and implement agentic analytical experiences, including Agentforce agents and Slack, with engineering to production, managing data models and iteration cycles.
• Analysis & Interpretation: Form hypotheses, identify root causes, and quantify business impact by linking HR domains to leadership actions.
• Analytics Product Development: Evolve insights in Tableau and Agentforce, ensure data validation and metric iterations with AI augmentation where useful.
• Insight Strategy & Design: Apply user-centered design to data; develop narratives and interfaces translating signals into actionable insights.
• Cross-Functional Collaboration: Work with HR Product, Data Engineering, and partner data teams to keep the insights roadmap on track.

Skills

SQL

Tableau

HR data modeling

AI tooling

Prompt engineering

Agentic frameworks

Predictive modeling

Experimentation

People analytics

Data storytelling

Education

Bachelor's degree in a quantitative field

Master's degree in a quantitative field

Tools

Cursor

Codex

Claude Code

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is seeking a Lead in Workforce Intelligence focused on Insight Strategy & Design. This is a strategic individual contributor (IC) role responsible for the end‑to‑end lifecycle of workforce analytics across HR domains (e.g. talent, org health, and employee experience). You'll combine strong analytical skills, Tableau expertise, and experience with AI and agentic tools to deliver clear, actionable insights to senior leaders, and help shape how those insights are built and delivered as our capabilities evolve.

Core Responsibilities

• Agentic Implementation & Productionalization : Design and implement agentic analytical experiences, including Agentforce agents and Slack, that deliver proactive workforce insights in the flow of work. Partner with engineering to move from prototype to production, managing data model requirements, testing, and iteration cycles.
• Analysis & Interpretation : Conduct workforce analysis - forming hypotheses, identifying root causes, and quantifying business implications. Connect data across HR domains (e.g. talent growth & development, org health, employee experience) to inform specific leadership actions.
• Analytics Product Development: Evolve and maintain insights embedded in Tableau and Agentforce products, used by leaders globally. Manage data validation, quality assurance, and metric iterations for workforce signals. Incorporate AI-augmented approaches where they accelerate rigor and speed.
• Insight Strategy & Design: Apply user-centered design principles to data. Develop narratives and interfaces that translate technical signals into clear, actionable insights for functional leaders.
• Cross-Functional Collaboration : Collaborate with HR Product, Data Engineering, and partner data teams to align strategies, proactively remove technical and organizational blockers, and ensure the insights roadmap stays on track.

What We're Looking For (Preferred Qualifications)

• Education : Bachelor's degree or Master's degree in a quantitative field (e.g., Computer Science, Data Science, Statistics, Economics, I/O Psychology).
• People Analytics Experience : 5+ years in people/workforce analytics with a proven track record of delivering insights to senior leaders, presenting complex data and fielding difficult questions.
• AI & Design Mindset : Comfortable experimenting with tools like AI coding assistants, prompt engineering, and agentic frameworks, and motivated to bring what works into the analytics development lifecycle.
• Technical Expertise : Familiarity with AI coding assistants (e.g., Cursor, Codex, Claude Code) and agentic frameworks. Strong proficiency in SQL, Tableau, and HR data modeling. Proven ability to lead the full analytical product lifecycle, delivering integrated data solutions and actionable visualizations.
• Analytical & Statistical Rigor : Proven ability to conduct sophisticated analyses, test hypotheses, and quantify business impact. Experience in communicating statistical concepts to non-technical audiences, with a preference for experience in predictive modeling and experimentation.
• Influence & Collaboration : Proven ability to navigate a matrixed environment, collaborate cross-functionally, and translate technical complexity into clear business value.
• Communication & Storytelling : Exceptional written and verbal communication, crafting data-driven narratives that persuade and move senior leaders to action with a clear "so what?".
• Autonomy : Proven ability to operate with moderate autonomy, handling day-to-day projects independently while seeking guidance for high-level strategy and prioritization.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the r